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ifttt VS Zendesk

Compare ifttt VS Zendesk and see what are their differences

SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. featured
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  3. » Reviews
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ifttt logo ifttt

IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • ifttt Landing page
    Landing page //
    2023-10-18
  • Zendesk Landing page
    Landing page //
    2024-05-06

ifttt features and specs

  • Ease of Use
    IFTTT boasts a user-friendly interface that allows users to create and manage applets without any coding knowledge, making automation accessible to a wider audience.
  • Wide Range of Services
    It supports a vast array of services and devices, enabling users to integrate different platforms and create unique automation workflows.
  • Customization
    Users can customize applets to fit their specific needs, offering flexibility in how tasks are automated.
  • Pre-built Applets
    It provides a large library of pre-built applets, which can be easily activated and used by those looking for quick solutions.
  • Cross-Platform Compatibility
    IFTTT is compatible with multiple operating systems and devices, allowing for seamless automation across different environments.

Possible disadvantages of ifttt

  • Limited Free Plan
    The free plan has a restricted number of applets and features, which can be limiting for power users.
  • Occasional Reliability Issues
    Some users have reported occasional delays or failures in applet execution, which can be frustrating.
  • Privacy Concerns
    As it connects with multiple services, there are potential privacy issues related to data sharing and security.
  • Performance
    Some complex automations may experience performance issues or may not run as efficiently as expected.
  • Cost
    The subscription model may be seen as expensive for users who require more advanced features or higher limits on applets.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of ifttt

Overall verdict

  • IFTTT is a good option for individuals seeking to automate and integrate their digital life. It is particularly valuable for those who want a simple, user-friendly interface and wide compatibility with various services. However, some users might find limitations in terms of more complex automation compared to advanced platforms.

Why this product is good

  • IFTTT (If This Then That) is a popular automation tool that allows users to create custom workflows by connecting different apps and devices. It is useful for automating repetitive tasks, integrating services that otherwise wouldn't connect, and simplifying routine actions. Users appreciate its ease of use, versatility, and the wide range of supported services.

Recommended for

  • Tech enthusiasts looking to simplify everyday tasks
  • Smart home users who want to integrate various devices
  • Professionals managing multiple apps and services
  • Individuals looking to boost productivity through automation

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

ifttt videos

+ Add

The Customizable Way to Automate Your Home | IFTTT Review

More videos:

  • Review - IFTTT Explained and Shown (if this then that)
  • Review - 10 Life Changing IFTTT Recipes for Extreme Productivity

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to ifttt and Zendesk)

ifttt

Zendesk

Web Service Automation
100 100%
Web Service Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100
Automation
100 100%
Automation
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ifttt and Zendesk

ifttt Reviews

Microsoft Power Automate
Integration is the strongest suit of IFTTT, it is a popular web-based application that can be simultaneously used on Android, iPhone, iPad, and Android Tablet. This is one of the best available alternatives to Microsoft Power Automate. Some of IFTTT’s unique features are as follows:
Source: www.cflowapps.com
Top 5 Best Integration Software for 2023
IFTTT is praised for being easy to set up and linking services and devices otherwise hardly compatible, making iOS and Android device integrations easy and straightforward. It is user-friendly and requires no coding knowledge, which makes it ideal for beginners. Among the cons are random trigger failures and insufficient descriptions of some applets.
Source: everhelper.me
10 n8n.io Alternatives
IFTTT is a super sleek platform that enables you to easily and quickly automate your most likely devices and applications to generate more work efficiency. Staying on track while customizing, managing, and controlling your integration with queries, multiple actions, filter codes, and the capability to connect multiple accounts per service. This leading no-code platform is...
Source: www.justalternativeto.com
15 Great Zapier Alternatives to Automate your Workflows
IFTTT (standing for “if this, then that”) is a user-friendly automation tool that connects apps using simple conditional statements. These workflows, which IFTTT calls “Applets”, range from running your smart home and social media applications, to setting up appointments automatically in Google Calendar.
Source: paperform.co
Best iPaaS Softwares
If This Then That is a service that allows a user to program a response to events in the world of various kinds. There is a long list of kinds of events to which IFTTT can respond, all detectable via the Internet.
Source: iotbyhvm.ooo

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, ifttt seems to be a lot more popular than Zendesk. While we know about 179 links to ifttt, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ifttt mentions (179)

  • Todoist + Google Calendar + IFTTT: How I created a GTD "tickler" for recurring events
    What I've done instead is, for any recurring event that isn't really due on that date, like "book a haircut" or "fertilize roses", I add an event on a Google Calendar called "Tickler" with the desired recurrence. I then have an IFTTT (https://ifttt.com/explore) integration that creates a Todoist event in my inbox whenever that event shows up on my calendar. It doesn't show up with a due date so I can schedule it... Source: almost 2 years ago
  • what are your recommendations
    Or head to the Explore page and see if anything grabs your attention. Source: about 2 years ago
  • Messages after death
    Slack has a feature to schedule messages, also a bunch of bots that do various scheduling tasks… Also you could use a email marketing tool like Mailchimp that could allow you scheduling Mails far a head. But any service you choose should be around somewhat longterm right? It will probably require some money and a bit of luck for the service or app of choice to stay around for a while. So ideally something relying... Source: over 2 years ago
  • They air tagged nana because she kept running the streets.
    I don’t know about the air tag nativity, which it probably does. But you can do that with any smartphone they has gps; with an app / website called ifttt. Source: over 2 years ago
  • Trying to create Alexa routine to automate thermostat changes when both my and my wife's phones are gone
    There's also some automation that you can do with something like https://ifttt.com/explore. Source: over 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing ifttt and Zendesk, you can also consider the following products

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Make.com - Tool for workflow automation (Former Integromat)

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Microsoft Power Automate - Microsoft Power Automate is an automation platform that integrates DPA, RPA, and process mining. It lets you automate your organization at scale using low-code and AI.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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