Freshdesk VS ifttt

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

ifttt Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

ifttt mentions (179)

• Todoist + Google Calendar + IFTTT: How I created a GTD "tickler" for recurring events

  What I've done instead is, for any recurring event that isn't really due on that date, like "book a haircut" or "fertilize roses", I add an event on a Google Calendar called "Tickler" with the desired recurrence. I then have an IFTTT (https://ifttt.com/explore) integration that creates a Todoist event in my inbox whenever that event shows up on my calendar. It doesn't show up with a due date so I can schedule it... Source: 10 months ago

• what are your recommendations

  Or head to the Explore page and see if anything grabs your attention. Source: about 1 year ago

• Messages after death

  Slack has a feature to schedule messages, also a bunch of bots that do various scheduling tasks… Also you could use a email marketing tool like Mailchimp that could allow you scheduling Mails far a head. But any service you choose should be around somewhat longterm right? It will probably require some money and a bit of luck for the service or app of choice to stay around for a while. So ideally something relying... Source: over 1 year ago

• They air tagged nana because she kept running the streets.

  I don’t know about the air tag nativity, which it probably does. But you can do that with any smartphone they has gps; with an app / website called ifttt. Source: over 1 year ago

• Trying to create Alexa routine to automate thermostat changes when both my and my wife's phones are gone

  There's also some automation that you can do with something like https://ifttt.com/explore. Source: over 1 year ago