Hotjar VS TouchTest

Compare Hotjar VS TouchTest and see what are their differences

Rating: 2.3 · 8 reviews
Pricing: Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
: Promote on VibeVoted

Rating: 0 reviews
: Promote on VibeVoted

PromptBrake

Automated AI security testing for agents, chatbots, and APIs. Find prompt injection, data leaks, and unsafe behavior before launch. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Hotjar seems to be more popular. It has been mentioned 13 times since March 2021.

social mentions: 13 vs 0
Web Analytics popularity: 100% vs 0%
alternatives listed: 240+ vs 20

Base details

Website, pricing, platforms and company facts side by side.

	Hotjar	TouchTest
Website	hotjar.com	akamai.com
Pricing	Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps) Official pricing	—
Company	Startup from Malta · 2014	—
Listed in	Marketing Marketing Analytics Web Analytics User Monitoring Heatmaps User Experience Customer Feedback Surveys +5	Testing Application Testing Automated Testing Developer Tools +1

About Hotjar and TouchTest

In their own words, as submitted to SaaSHub.

Hotjar

TouchTest

Hotjar's product experience insights make it easy to understand what users are really doing on your site. Visualize behavior on your site with Heatmaps Eliminate guesswork with user Recordings Understand the reasons behind behavior with Surveys and Incoming Feedback

Features and specs

What each product offers, as listed by its team.

Hotjar 4 features

TouchTest 5 features

Heatmaps
Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
Recordings
Live playbacks of users on your site.
Surveys
Bring the voice-of-customer to your decision making.
Incoming Feedback
A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Comprehensive Testing
TouchTest provides an extensive set of testing capabilities, including functional, performance, and load testing, which allow for thorough evaluation of applications.
Real-Time Analytics
The platform offers robust real-time analytics, enabling users to monitor and analyze test results immediately, improving the speed of insights and decision-making.
Ease of Use
With its intuitive user interface, TouchTest simplifies the process of creating and executing tests, which is beneficial for teams of varying technical expertise.
Scalability
TouchTest can easily scale according to the testing needs, which is ideal for testing applications with varying loads and performance requirements.
Integration
The tool integrates smoothly with other development and testing tools, enhancing the existing development workflows and helping teams work more efficiently.

Possible disadvantages

Cost
TouchTest can be expensive, especially for smaller organizations with limited budgets, potentially making it less accessible to all businesses.
Learning Curve
Despite its intuitive interface, new users might face a learning curve as they familiarize themselves with all the features and capabilities.
Complexity
For very simple testing needs, TouchTest might be overly complex, offering more features than required, which could overwhelm users.
Resource Intensive
Running extensive tests on TouchTest can be resource-intensive, requiring significant system resources, which might be a consideration for some organizations.
Support
While Akamai provides support, users may find that timely support and comprehensive documentation are not always at hand, impacting the resolution of queries.

Analysis

An editorial look at what each product does well and who it suits.

Hotjar

TouchTest

Overall verdict

Overall, Hotjar is considered a good tool for businesses looking to gain deeper insights into user behavior and enhance their websites based on real user data. It offers a combination of qualitative and quantitative analytics which adds a significant advantage for understanding key user interaction points.

Why this product is good

Hotjar is a popular analytics tool that provides heatmaps, session recordings, and surveys to help businesses understand user behavior on their websites. It is praised for its ease of use, intuitive interface, and comprehensive features that offer valuable insights into how users interact with a site. Additionally, it enables businesses to collect direct feedback from users, helping to identify areas for improvement and optimize user experience.

Recommended for

Hotjar is recommended for small to medium-sized businesses, eCommerce sites, and startups looking to improve their website's user experience. It is also suitable for UX/UI designers and product managers who want detailed analytics without the complexity of larger enterprise-level tools. However, larger organizations may want to consider more robust analytics platforms that can handle and analyze larger volumes of data.

Overall verdict

TouchTest, part of Akamai's testing suite, is a solid solution for mobile application test automation, offering multi-touch gesture support and real-device testing that helps teams ensure quality across diverse mobile platforms.

Why this product is good

Supports automated testing of native, hybrid, and web mobile applications
Handles complex multi-touch gestures and device-specific interactions
Enables testing on real devices rather than just emulators for more accurate results
Backed by Akamai's infrastructure and reliability
Integrates into continuous testing and CI/CD workflows for faster release cycles

Recommended for

Development teams building native and hybrid mobile apps
QA engineers needing automated multi-touch and gesture testing
Organizations requiring real-device testing across many device types
Enterprises seeking to integrate mobile testing into CI/CD pipelines
Companies prioritizing mobile app quality and performance at scale

Videos

Walkthroughs and reviews on video.

Hotjar 4 videos + Add

TouchTest 0 videos + Add

What is Hotjar?

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Hotjar

TouchTest

100% 100%

Web Analytics

0% 0%

Testing

100% 100%

Heatmaps

0% 0%

Developer Tools

100% 100%

User comments

Share your experience with using Hotjar and TouchTest. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Hotjar 2.3 · 8 reviews

TouchTest no reviews yet

7 Best Product Discovery Tools for High-Growth B2B SaaS Teams (2026)
www.laneapp.co · Jan 2026

Hotjar is a behavioral analytics tool that provides heatmaps and session recordings. In the discovery process, it acts as the "eyes," showing where users get stuck, click out of frustration, or ignore a new feature...
10 Best Mixpanel Alternatives for Product Analytics in 2024
clickup.com · Oct 2024

Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar...
Love it
SaaSHub review

· Oct 2024

I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem areas, and...

We have no reviews of TouchTest yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Hotjar 13 mentions

TouchTest 0 mentions

The Best 100 Free UI/UX Resources for Every Designer & Developer
Hotjar Hotjar.com Heatmaps, session recordings, and feedback polls (free basic plan). - Source: dev.to / over 1 year ago
A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / over 2 years ago
What do I do after ProductHunt?
So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: about 3 years ago

Tracking TouchTest since Mar 2021.

Alternatives to Hotjar and TouchTest

When comparing Hotjar and TouchTest, you can also consider the following products.

Smartlook
Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Compare Smartlook to Hotjar or TouchTest:

Smartlook vs Hotjar Smartlook vs TouchTest
20testers
Test your app with 20 testers for 14 days. Publish your app in Google Play Store.

Compare 20testers to Hotjar or TouchTest:

20testers vs Hotjar 20testers vs TouchTest
FullStory
Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Compare FullStory to Hotjar or TouchTest:

FullStory vs Hotjar FullStory vs TouchTest
PT

Playstore 20 Testers
Need 12 real testers to meet Google Play’s closed testing requirement? 🚀 We provide verified testers who rigorously test your app across devices and Android versions for 14 consecutive days—helping you get production access faster and stress-free.

Compare Playstore 20 Testers to Hotjar or TouchTest:

Playstore 20 Testers vs Hotjar Playstore 20 Testers vs TouchTest
Google Analytics
Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Compare Google Analytics to Hotjar or TouchTest:

Google Analytics vs Hotjar Google Analytics vs TouchTest
TestSlot
TestSlot supplies real, verified human testers who keep your app installed for 14 days, so you can pass Google Play closed testing and publish faster.

Compare TestSlot to Hotjar or TouchTest:

TestSlot vs Hotjar TestSlot vs TouchTest