Hotjar VS TherapyNotes

Compare Hotjar VS TherapyNotes and see what are their differences

Rating: 2.3 · 8 reviews
Pricing: Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)

Rating: 0 reviews

Mind Diary

MindDiary therapy practice management software: digital intake, lead capture, client check-ins, therapist-reviewed AI notes, telehealth, and revenue follow-up. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Hotjar should be more popular than TherapyNotes. It has been mentioned 13 times since March 2021.

social mentions: 13 vs 2
Web Analytics popularity: 100% vs 0%
alternatives listed: 240+ vs 206

Base details

Website, pricing, platforms and company facts side by side.

	Hotjar	TherapyNotes
Website	hotjar.com	blog.therapynotes.com
Pricing	Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps) Official pricing	—
Company	Startup from Malta · 2014	—
Listed in	Marketing Marketing Analytics Web Analytics User Monitoring Heatmaps User Experience Customer Feedback Surveys +5	Medical Practice Management Sport & Health Practice Management Tool +1

About Hotjar and TherapyNotes

In their own words, as submitted to SaaSHub.

Hotjar

TherapyNotes

Hotjar's product experience insights make it easy to understand what users are really doing on your site. Visualize behavior on your site with Heatmaps Eliminate guesswork with user Recordings Understand the reasons behind behavior with Surveys and Incoming Feedback

Features and specs

What each product offers, as listed by its team.

Hotjar 4 features

TherapyNotes 5 features

Heatmaps
Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
Recordings
Live playbacks of users on your site.
Surveys
Bring the voice-of-customer to your decision making.
Incoming Feedback
A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Comprehensive Features
TherapyNotes offers a wide range of features, including appointment scheduling, medical billing, and detailed documentation options, which streamline many administrative tasks for mental health professionals.
User-Friendly Interface
The platform is designed with a user-friendly interface, making it easier for clinicians to navigate and utilize the various features without a steep learning curve.
Secure and Compliant
TherapyNotes is HIPAA-compliant, ensuring that patient data is protected according to federal standards, which is crucial for maintaining confidentiality and legal requirements.
Integrated Telehealth
It includes integrated telehealth capabilities, allowing practitioners to offer remote sessions directly through the platform, which is especially beneficial during times when in-person sessions are not feasible.
Customer Support
The platform offers robust customer support with various ways to get assistance, including help guides, email support, and phone support, which can be invaluable when troubleshooting issues.

Possible disadvantages

Cost
TherapyNotes can be relatively expensive, particularly for solo practitioners or smaller practices, as the subscription fees can add up.
Limited Integrations
Compared to some competitors, TherapyNotes offers limited third-party integrations, which can be a drawback for practitioners who use multiple tools and need seamless interoperability.
Complexity for New Users
The breadth of features, while comprehensive, can be overwhelming for new users who may find it takes time to learn how to effectively navigate and utilize the platform to its full potential.
Mobile App Limitations
The mobile app lacks some functionalities compared to the desktop version, which can be inconvenient for practitioners who need full access to all features while on the go.
Restricted Customization Options
There are limited options for customization within the system, which may be a limitation for practices that have specific workflow or documentation requirements.

Analysis

An editorial look at what each product does well and who it suits.

Hotjar

TherapyNotes

Overall verdict

Overall, Hotjar is considered a good tool for businesses looking to gain deeper insights into user behavior and enhance their websites based on real user data. It offers a combination of qualitative and quantitative analytics which adds a significant advantage for understanding key user interaction points.

Why this product is good

Hotjar is a popular analytics tool that provides heatmaps, session recordings, and surveys to help businesses understand user behavior on their websites. It is praised for its ease of use, intuitive interface, and comprehensive features that offer valuable insights into how users interact with a site. Additionally, it enables businesses to collect direct feedback from users, helping to identify areas for improvement and optimize user experience.

Recommended for

Hotjar is recommended for small to medium-sized businesses, eCommerce sites, and startups looking to improve their website's user experience. It is also suitable for UX/UI designers and product managers who want detailed analytics without the complexity of larger enterprise-level tools. However, larger organizations may want to consider more robust analytics platforms that can handle and analyze larger volumes of data.

Overall verdict

TherapyNotes is generally considered a beneficial and informative resource, especially appreciated by professionals seeking guidance on best practices, technology integration, and business aspects of therapy.

Why this product is good

TherapyNotes provides valuable insights and resources for mental health professionals, particularly through its blog. The content is often praised for its relevance and comprehensiveness in addressing practical challenges faced in the healthcare industry, making it a good resource for therapists looking to enhance their practice.

Recommended for

Mental health professionals
Therapists seeking practice management tips
Psychologists looking for industry insights
Counselors interested in integrating technology into their practice

Videos

Walkthroughs and reviews on video.

Hotjar 4 videos + Add

TherapyNotes 3 videos + Add

What is Hotjar?

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Hotjar

TherapyNotes

100% 100%

Web Analytics

0% 0%

Medical Practice Management

100% 100%

Heatmaps

0% 0%

Practice Management

100% 100%

User comments

Share your experience with using Hotjar and TherapyNotes. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Hotjar 2.3 · 8 reviews

TherapyNotes no reviews yet

7 Best Product Discovery Tools for High-Growth B2B SaaS Teams (2026)
www.laneapp.co · Jan 2026

Hotjar is a behavioral analytics tool that provides heatmaps and session recordings. In the discovery process, it acts as the "eyes," showing where users get stuck, click out of frustration, or ignore a new feature...
10 Best Mixpanel Alternatives for Product Analytics in 2024
clickup.com · Oct 2024

Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar...
Love it
SaaSHub review

· Oct 2024

I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem areas, and...

We have no reviews of TherapyNotes yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Hotjar 13 mentions

TherapyNotes 2 mentions

The Best 100 Free UI/UX Resources for Every Designer & Developer
Hotjar Hotjar.com Heatmaps, session recordings, and feedback polls (free basic plan). - Source: dev.to / over 1 year ago
A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / over 2 years ago
What do I do after ProductHunt?
So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: almost 3 years ago

Looking for alternative to PowerDiary / TherapyNotes
Sites like https://www.powerdiary.com/ or http://therapynotes.com offer such services, but for a hefty fee. I was wondering if someone knew of any self-hosted alternatives? (I don't mind paying a one-off, so it needn't be free). Source: over 4 years ago
Autocorrect and Spellchecker not working on Therapynotes.com only
For the life of me I cannot get the autocorrect or spellchecker to work on therapynotes.com, which is absolutely maddening to me given my work. It works in other apps and it works on other websites including this one. I prefer Safari but... Source: almost 5 years ago

Alternatives to Hotjar and TherapyNotes

When comparing Hotjar and TherapyNotes, you can also consider the following products.

Smartlook
Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Compare Smartlook to Hotjar or TherapyNotes:

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SimplePractice
With SimplePractice, manage your notes, scheduling, and billing all in one place. Conduct secure video appointments with Telehealth by SimplePractice.

Compare SimplePractice to Hotjar or TherapyNotes:

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Google Analytics
Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Compare Google Analytics to Hotjar or TherapyNotes:

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WebPT
WebPT is a completely legit and reliable physical therapy automation software platform that allows rehabilitation centers to streamline their business operations.

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FullStory
Meet FullStory, the app that captures all your customer experience data in one powerful platform.

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Cerner
Cerner's health information and EHR technologies connect people, information and systems around the world. Serving the technology, clinical, financial and operational needs of health care organizations of every size.

Compare Cerner to Hotjar or TherapyNotes:

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