Software Alternatives & Startups

Hotjar VS SetMore

Compare Hotjar VS SetMore and see what are their differences

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Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

SetMore logo SetMore

Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow.
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

  • SetMore Landing page
    Landing page //
    2023-09-28

Every account comes with a customizable Booking Page that enables you to display your services, availability, and pricing online. Empower your customers to self-book appointments and classes 24/7. Your Booking Page can be used as a standalone site or connect with your existing website and social media pages to create all-new booking gateways.

Bring on more customers and sharpen your brand image, while taking charge of your working hours. Each time an appointment is set through your calendar or Booking Page, you and your client receive instant confirmations. You’re also both kept in the loop with automated reminders. Focus on providing memorable and meaningful customer experiences while Setmore handles the paperwork.

Your talent knows no bounds so why limit where you do business? By adding 1-click video meetings to your appointments, you make the world your stage. Reach a global audience by booking and hosting crystal-clear Zoom or Teleport sessions.

Keep your calendar in check, manage your team and get instant appointment updates across desktop, tablet, iOS, and Android devices.

Hotjar

Website
hotjar.com
$ Details
freemium €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Platforms
-
Release Date
2014 June
Startup details
Country
Malta

SetMore

$ Details
freemium
Platforms
Web Android iOS Mac OSX Google Chrome
Release Date
2011 June

Hotjar features and specs

  • Heatmaps
    Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings
    Live playbacks of users on your site.
  • Surveys
    Bring the voice-of-customer to your decision making.
  • Incoming Feedback
    A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

SetMore features and specs

  • User-Friendly Interface
    SetMore offers an intuitive and easy-to-navigate interface, which can be quickly adopted by users with varying levels of technical expertise.
  • Multi-Platform Availability
    The application is available on multiple platforms including web, iOS, and Android, allowing users to manage bookings on any device.
  • Integration Capabilities
    SetMore integrates with various third-party applications such as Zoom, Google Calendar, and Facebook, helping to streamline workflows and productivity.
  • Free Plan
    SetMore offers a feature-rich free plan that includes basic booking and scheduling functionalities, making it accessible for small businesses or freelancers.
  • Customer Support
    24/7 customer support is available through multiple channels including live chat, email, and phone, ensuring assistance is available when needed.

Possible disadvantages of SetMore

  • Limited Customization
    Customization options for the booking page and interface are somewhat limited compared to other appointment scheduling software.
  • Price of Premium Features
    Some advanced features like SMS reminders and multiple staff member access are only available in higher-tier paid plans, which might be costly for smaller businesses.
  • Learning Curve for Advanced Features
    While basic functionalities are user-friendly, mastering more advanced features may require additional time and effort.
  • Occasional Bugs
    Users have reported occasional bugs and glitches, particularly in the mobile app versions, which can impact usability.
  • Payment Gateway Limitations
    SetMore currently supports limited payment gateways, which might restrict global businesses looking for diverse payment options.

Analysis of Hotjar

Overall verdict

  • Overall, Hotjar is considered a good tool for businesses looking to gain deeper insights into user behavior and enhance their websites based on real user data. It offers a combination of qualitative and quantitative analytics which adds a significant advantage for understanding key user interaction points.

Why this product is good

  • Hotjar is a popular analytics tool that provides heatmaps, session recordings, and surveys to help businesses understand user behavior on their websites. It is praised for its ease of use, intuitive interface, and comprehensive features that offer valuable insights into how users interact with a site. Additionally, it enables businesses to collect direct feedback from users, helping to identify areas for improvement and optimize user experience.

Recommended for

    Hotjar is recommended for small to medium-sized businesses, eCommerce sites, and startups looking to improve their website's user experience. It is also suitable for UX/UI designers and product managers who want detailed analytics without the complexity of larger enterprise-level tools. However, larger organizations may want to consider more robust analytics platforms that can handle and analyze larger volumes of data.

Analysis of SetMore

Overall verdict

  • SetMore is a solid choice for businesses looking for an efficient and cost-effective appointment scheduling solution. It is effective for managing client appointments and offers a range of features that enhance productivity and customer satisfaction.

Why this product is good

  • SetMore is generally considered a good scheduling tool because it offers a user-friendly interface, robust features, and integrations that cater to small and medium-sized businesses. It supports online booking, calendar management, appointment reminders, and payment processing, making it a versatile solution for service-based industries.

Recommended for

  • Small businesses
  • Service providers
  • Freelancers
  • Healthcare professionals
  • Salons and spas
  • Personal trainers

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

SetMore videos

No SetMore videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Hotjar and SetMore)
Web Analytics
100 100%
0% 0
Appointments and Scheduling
Heatmaps
100 100%
0% 0
Appointment Scheduling
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hotjar and SetMore

Hotjar Reviews

  1. Kris Leviss
    · Founder at KrisLess ·
    Love it

    I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem areas, and the feedback polls give me direct insights from visitors. The platform is easy to navigate, but I’ve noticed the session recordings can be a bit glitchy at times, and the free version is quite limited. Despite these small issues, Hotjar has definitely helped me improve user experience and optimize my site’s performance.

    Pros:    Intuitive user interface|Good session recordings|Useful feedback tools
    Cons:    Free plan is limited|Occasional recording glitches|Data processing can be slow
  2. Prema Toppo
    · SEO Specialist at TechUp Labs ·
    Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  3. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    Competitors: WatchThemLive

7 Best Product Discovery Tools for High-Growth B2B SaaS Teams (2026)
Hotjar is a behavioral analytics tool that provides heatmaps and session recordings. In the discovery process, it acts as the "eyes," showing where users get stuck, click out of frustration, or ignore a new feature entirely, providing the "why" behind the data.
Source: www.laneapp.co
10 Best Mixpanel Alternatives for Product Analytics in 2024
Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar Engage, and Hotjar Funnels for all the tools you need to succeed. 😎
Source: clickup.com
7 best Mixpanel alternatives to understand your users
💡 Pro tip: you don't need to choose between Hotjar and Mixpanel. With the Hotjar-Mixpanel integration, you not only identify what's happening on your website (e.g. users frequently add certain items to their cart), but you'll also understand why it's happening (e.g. Hotjar's heatmaps and recordings show users are attracted to a particular promotional banner).
Source: www.hotjar.com
The best Hotjar alternatives & competitors, compared
Sprig is a decent replacement for Hotjar, especially if you find Hotjar's survey tools lacking. It's support for mobile apps is another key differentiator.
Source: posthog.com
11 Hotjar alternatives and competitors in 2024
Hotjar features primarily focus on how users interact with your website rather than gaining in-depth insights that can explain why they interact that way. As a strictly-quantitative data tool, Hotjar only gives you half the answers. While you can run user surveys with Hotjar, the tool lacks many other research methods—such as card sorting, tree testing, user interviews, and...
Source: maze.co

SetMore Reviews

Acuity Scheduling alternatives for businesses outgrowing it
The honest read: if you're leaving Acuity because your business outgrew simple scheduling — you need deposits, add-ons, multiple staff and locations, and ideally a booking site you own — Opencals is built for exactly that transition, and pay-as-you-go means it costs nothing until you're earning. If you're leaving for a narrower reason, match it precisely: SimplyBook.me for...
Source: opencals.com
The Best 24 Appointment Scheduling Apps and Booking Software
Setmore is a free appointment scheduling and payments platform that allows you to create a public-facing booking page. I think it’s pretty useful because the free account supports up to 20 staff calendars and logins so your team can begin booking meetings. You can also send automatic appointment notifications to people who book time with you.
The 17 Best Appointment Scheduling Apps
Setmore supports integrations with more than 35 apps, including Mailchimp, QuickBooks, Salesforce, Zendesk, and Zoho CRM. It also supports a comfortable list of website builders, and it gives you the right code to copy and paste into each one wherever you want to display self-service booking options to your clients. It has copy-and-paste-ready code for Adobe Muse, Weebly,...
Source: zapier.com
20 Online Appointment Scheduling Apps
SetMore allows freelancers, entrepreneurs and business owners to book and manage appointments via Web, Android and iOS apps. Users can set SMS and email reminders to help them stay on top of all their appointments. SMS reminders can also be sent to customers to remind them of their future appointments. For a premium scheduling software service, businesses can choose from $25...
7 awesome scheduling apps that could save your sanity
For certain people, an appointment just doesn't feel real unless they receive a reminder. Setmore offers both email and SMS reminders. Clients can also schedule appointments using the iOS and Android apps. Want to make it even easier for your regular clients to book time? The contact information storage is a favorite feature among Setmore users.

Social recommendations and mentions

SetMore might be a bit more popular than Hotjar. We know about 13 links to it since March 2021 and only 13 links to Hotjar. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hotjar mentions (13)

  • The Best 100 Free UI/UX Resources for Every Designer & Developer
    Hotjar Hotjar.com Heatmaps, session recordings, and feedback polls (free basic plan). - Source: dev.to / over 1 year ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / over 2 years ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: almost 3 years ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: over 3 years ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 3 years ago
View more

SetMore mentions (13)

  • What type of software do I need?
    Take a look at this. I'm not sure if it has everything but it does come close. Source: about 5 years ago
  • What website software is this business using?
    I'm running a small IT company in my local area (right now I'm focusing on getting the TV Mounting and entertainment installation services going), and I've got a booking software setup that I like, but it doesn't offer custom add-on options for each service or the options to select multiple services in the same form. (I'm using setmore.com for those who want to take a look -- techboss.setmore.com is my website... Source: about 5 years ago
  • Calendly alternatives
    Hi! With a Setmore account, you can set-up time slots for numerous attendees at once. You can customize your Booking Page to suit your business needs to help you maximize your available time slots. Our support team is also available via live chat 24/7 should you have any questions or queries about your account and we also have an online support center with 100s of articles to help you get started. Please just let... Source: over 5 years ago
  • [HELP] Looking for a WP Plugin to manage bookings for registered users
    Hi Samir! You can sign-up for a FREE Setmore account and easily integrate this with your Wordpress website. This will allow you to have an online scheduling system to accept bookings for your business. You can also enable all customers to register and create an account before bookings. Discover more about our WordPress integration here - https://www.setmore.com/integrations/wordpress. Source: over 5 years ago
  • Doctor booking website with payments
    Hi! You can use Setmore to create an account with multiple integrations including 'Book Now' buttons to direct clients to a calendar displaying your available consultation slots. Our platform integrates with top web providers to allow seamless booking straight from your website. Source: over 5 years ago
View more

What are some alternatives?

When comparing Hotjar and SetMore, you can also consider the following products

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Acuity Scheduling - Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

SimplyBook.me - Online scheduling software that offers you a beautiful customisable booking website (or widget to your own website) to accept bookings and payments with the possibility of selling products as well.