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Hotjar VS Open Shell

Compare Hotjar VS Open Shell and see what are their differences

Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Rating
2.3 · 8 reviews
Pricing
Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
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Alternatives Is it good?
Open Shell

Open Shell is a fork of the Classic Shell project for Windows that getting back the classic start...

Rating
0 reviews
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Alternatives Is it good?
Measure.sh
Measure helps mobile teams monitor and fix crashes, ANRs, bugs, and performance issues. The open source alternative to Firebase Crashlytics. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Hotjar seems to be more popular. It has been mentioned 13 times since March 2021.

social mentions
13 vs 0
Web Analytics popularity
100% vs 0%
alternatives listed
240+ vs 44

Base details

Website, pricing, platforms and company facts side by side.

Hotjar
Open Shell
Website hotjar.com open-shell.github.io
Pricing
Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps) Official pricing
—
Company Startup from Malta · 2014 —
Listed in
Marketing Marketing Analytics Web Analytics User Monitoring Heatmaps User Experience Customer Feedback Surveys +5
OS & Utilities Note Taking LMS Bookmarks +1

About Hotjar and Open Shell

In their own words, as submitted to SaaSHub.

Hotjar
Open Shell

Hotjar's product experience insights make it easy to understand what users are really doing on your site. Visualize behavior on your site with Heatmaps Eliminate guesswork with user Recordings Understand the reasons behind behavior with Surveys and Incoming Feedback

Read more about Hotjar

No description of Open Shell yet.

Features and specs

What each product offers, as listed by its team.

Hotjar 4 features
Open Shell 5 features
  • Heatmaps
    Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings
    Live playbacks of users on your site.
  • Surveys
    Bring the voice-of-customer to your decision making.
  • Incoming Feedback
    A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.
  • Customization
    Open Shell provides extensive customization options, allowing users to modify the Start menu to fit their preferences, from design to functionality.
  • Familiar Interface
    It offers a classic start menu which is familiar to users of older Windows versions, making it easier for them to navigate.
  • Open Source
    Being an open-source project, it allows for community contributions, making it more transparent and potentially more secure.
  • No Cost
    Open Shell is free to use, providing a cost-effective solution for users who want a different Start menu experience without paying for software.
  • Regular Updates
    The project is fairly well-maintained, receiving updates that add new features and fix potential issues, improving user experience over time.

Possible disadvantages

  • Compatibility Issues
    There could be compatibility problems with certain Windows updates or third-party applications, requiring troubleshooting and fixes.
  • Learning Curve
    While it offers many customization options, new users might find the settings and customization process overwhelming and confusing initially.
  • Community Support
    As an open-source project, it relies heavily on community support rather than professional customer service, which can be a drawback for users needing prompt assistance.
  • Resource Usage
    Though generally lightweight, Open Shell can consume additional system resources, which might be impactful on less powerful machines.

Analysis

An editorial look at what each product does well and who it suits.

Hotjar
Open Shell

Overall verdict

  • Overall, Hotjar is considered a good tool for businesses looking to gain deeper insights into user behavior and enhance their websites based on real user data. It offers a combination of qualitative and quantitative analytics which adds a significant advantage for understanding key user interaction points.

Why this product is good

  • Hotjar is a popular analytics tool that provides heatmaps, session recordings, and surveys to help businesses understand user behavior on their websites. It is praised for its ease of use, intuitive interface, and comprehensive features that offer valuable insights into how users interact with a site. Additionally, it enables businesses to collect direct feedback from users, helping to identify areas for improvement and optimize user experience.

Recommended for

    Hotjar is recommended for small to medium-sized businesses, eCommerce sites, and startups looking to improve their website's user experience. It is also suitable for UX/UI designers and product managers who want detailed analytics without the complexity of larger enterprise-level tools. However, larger organizations may want to consider more robust analytics platforms that can handle and analyze larger volumes of data.

Overall verdict

  • Open Shell is considered a good tool for those who desire a more traditional Start Menu experience on modern Windows versions. It is reliable, versatile, and generally well-received by the community for resurrecting the familiar interface from previous Windows iterations.

Why this product is good

  • Open Shell (formerly known as Classic Shell) is appreciated for its ability to bring back the classic Start Menu functionality to Windows, particularly for users who prefer the interface design and usability of older versions of Windows. It provides a customizable menu, various skins, and additional enhancements for the Start Button, File Explorer, and Internet Explorer. The software is lightweight, free, and open source, allowing for a high degree of personalization and adaptability.

Recommended for

  • Users who prefer the classic Windows Start Menu.
  • Individuals who are not satisfied with the default Start Menu on newer Windows versions.
  • Users seeking a highly customizable and lightweight menu solution.
  • Technical users who appreciate open-source software and want to tweak their system appearance and functionality.
  • Anyone upgrading from older Windows versions who wants to maintain a consistent user interface experience.

Videos

Walkthroughs and reviews on video.

Hotjar 4 videos + Add
Open Shell 1 video + Add

What is Hotjar?

More videos

  • - Invision prize Hotjar's straightforward, shareable insights
  • - Why you should be using Hotjar Analytics
  • - Google Analytics vs. Hotjar - Which one should you use?

Classic Menu for Windows 10 with Open Shell

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Hotjar
Open Shell
100% 100%
Web Analytics
0% 0%
0% 0%
Note Taking
100% 100%
100% 100%
Heatmaps
0% 0%
0% 0%
LMS
100% 100%

User comments

Share your experience with using Hotjar and Open Shell. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Hotjar 2.3 · 8 reviews
Open Shell no reviews yet
  • 7 Best Product Discovery Tools for High-Growth B2B SaaS Teams (2026)
    www.laneapp.co · Jan 2026

    Hotjar is a behavioral analytics tool that provides heatmaps and session recordings. In the discovery process, it acts as the "eyes," showing where users get stuck, click out of frustration, or ignore a new feature...

  • 10 Best Mixpanel Alternatives for Product Analytics in 2024
    clickup.com · Oct 2024

    Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar...

  • Love it
    SaaSHub review
    · Oct 2024

    I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem...

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We have no reviews of Open Shell yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Hotjar 13 mentions
Open Shell 0 mentions

View more

Tracking Open Shell since Mar 2021.

Alternatives to Hotjar and Open Shell

When comparing Hotjar and Open Shell, you can also consider the following products.

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