Software Alternatives & Startups
Register | Login

Hotjar VS mParticle

Compare Hotjar VS mParticle and see what are their differences

Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Rating
2.3 · 8 reviews
Pricing
Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Alternatives Is it good?
mParticle

mParticle is the customer data platform for brands leading the CX revolution. Unify data and simplify partner integrations with enterprise-class security and reliability.

Rating
0 reviews
Pricing
Open source
Alternatives Is it good?
Seranova
Seranova AI helps home service businesses automate review outreach, stay on top of customer conversations, and grow reputation without extra headcount. sponsored

Which is more popular?

Based on our record, Hotjar should be more popular than mParticle. It has been mentioned 13 times since March 2021.

social mentions
13 vs 2
Web Analytics popularity
97% vs 3%
alternatives listed
240+ vs 94

Base details

Website, pricing, platforms and company facts side by side.

Hotjar
mParticle
Website hotjar.com mparticle.com
Pricing
Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps) Official pricing
Open source Official pricing
Platforms —
Android iOS Web Roku +1
Company Startup from Malta · 2014 Startup from the United States · 100 - 249 employees · 2013
Listed in
Marketing Marketing Analytics Web Analytics User Monitoring Heatmaps User Experience Customer Feedback Surveys +5
Customer Data Platform Customer Data Integration Customer Data Enrichment Analytics Marketing Analytics Web Analytics +3

About Hotjar and mParticle

In their own words, as submitted to SaaSHub.

Hotjar
mParticle

Hotjar's product experience insights make it easy to understand what users are really doing on your site. Visualize behavior on your site with Heatmaps Eliminate guesswork with user Recordings Understand the reasons behind behavior with Surveys and Incoming Feedback

Read more about Hotjar

mParticle believes that better customer experiences begin with better data. Its Customer Data Platform helps engineers, product managers, and marketers at companies like Spotify, Paypal, NBCUniversal, Starbucks, and Airbnb improve data quality and simplify integrations across the entire marketing...

Read more about mParticle

Features and specs

What each product offers, as listed by its team.

Hotjar 4 features
mParticle 2 features
  • Heatmaps
    Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings
    Live playbacks of users on your site.
  • Surveys
    Bring the voice-of-customer to your decision making.
  • Incoming Feedback
    A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.
  • Integrations
    Connect to 300+ of the leading marketing, analytics, warehousing, and activation tools
  • Demo Version
    demo.mparticle.com

Analysis

An editorial look at what each product does well and who it suits.

Hotjar
mParticle

Overall verdict

  • Overall, Hotjar is considered a good tool for businesses looking to gain deeper insights into user behavior and enhance their websites based on real user data. It offers a combination of qualitative and quantitative analytics which adds a significant advantage for understanding key user interaction points.

Why this product is good

  • Hotjar is a popular analytics tool that provides heatmaps, session recordings, and surveys to help businesses understand user behavior on their websites. It is praised for its ease of use, intuitive interface, and comprehensive features that offer valuable insights into how users interact with a site. Additionally, it enables businesses to collect direct feedback from users, helping to identify areas for improvement and optimize user experience.

Recommended for

    Hotjar is recommended for small to medium-sized businesses, eCommerce sites, and startups looking to improve their website's user experience. It is also suitable for UX/UI designers and product managers who want detailed analytics without the complexity of larger enterprise-level tools. However, larger organizations may want to consider more robust analytics platforms that can handle and analyze larger volumes of data.

No analysis of mParticle yet.

Videos

Walkthroughs and reviews on video.

Hotjar 4 videos + Add
mParticle 2 videos + Add

What is Hotjar?

More videos

  • - Invision prize Hotjar's straightforward, shareable insights
  • - Why you should be using Hotjar Analytics
  • - Google Analytics vs. Hotjar - Which one should you use?

mParticle Overview

More videos

  • - mParticle - 3DS Max 2014 Tutorial. Level: advanced (creating flying paper)

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Hotjar
mParticle
97% 97%
Web Analytics
3% 3%
0% 0%
Customer Data Platform
100% 100%
100% 100%
Heatmaps
0% 0%
97% 97%
Analytics
3% 3%

User comments

Share your experience with using Hotjar and mParticle. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Hotjar 2.3 · 8 reviews
mParticle no reviews yet
  • 7 Best Product Discovery Tools for High-Growth B2B SaaS Teams (2026)
    www.laneapp.co · Jan 2026

    Hotjar is a behavioral analytics tool that provides heatmaps and session recordings. In the discovery process, it acts as the "eyes," showing where users get stuck, click out of frustration, or ignore a new feature...

  • 10 Best Mixpanel Alternatives for Product Analytics in 2024
    clickup.com · Oct 2024

    Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar...

  • Love it
    SaaSHub review
    · Oct 2024

    I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem areas, and...

View more

  • 2025 Guide | Best Hightouch alternatives
    www.dinmo.com · Aug 2025

    mParticle is a traditional CDP, initially specialised in mobile event collection. It now offers all the key features of a CDP: data collection, storage, audience management, customisation, and even real-time use cases...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Hotjar 13 mentions
mParticle 2 mentions

View more

  • Huge memory leak on all browsers?
    Checking the logs, I found calls to mparticle.com. If those are not successful, the browser tab freezes completely. Safari eventually detects this and reloads it - just to freeze again. Source: about 4 years ago
  • What exactly is mparticle?
    For example, if you open and order something in a popular US-based food delivery app, you'd find DNS queries made to various mparticle.com subdomains while using the app because they use mParticle to:. Source: about 4 years ago

Alternatives to Hotjar and mParticle

When comparing Hotjar and mParticle, you can also consider the following products.

Loading...