Software Alternatives & Startups

Hotjar VS Helpfull

Compare Hotjar VS Helpfull and see what are their differences

Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Rating
2.3 · 8 reviews
Pricing
Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Helpfull

Real-time feedback that helps you understand why, so you can make smarter decisions when it matters most. Get survey feedback online from thousands of people.

Rating
0 reviews
Pricing
Freemium Free trial $1 ($1 per credit)

Which is more popular?

Hotjar might be a bit more popular than Helpfull. We know about 13 links to it since March 2021 and only 10 links to Helpfull.

social mentions
13 vs 10
Web Analytics popularity
100% vs 0%
alternatives listed
240+ vs 19

Base details

Website, pricing, platforms and company facts side by side.

Hotjar
Helpfull
Website hotjar.com helpfull.com
Pricing
Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps) Official pricing
Freemium Free trial $1 ($1 per credit) Official pricing
Platforms —
Browser Web
Company Startup from Malta · 2014 2021
Listed in

About Hotjar and Helpfull

In their own words, as submitted to SaaSHub.

Hotjar
Helpfull

Hotjar's product experience insights make it easy to understand what users are really doing on your site. Visualize behavior on your site with Heatmaps Eliminate guesswork with user Recordings Understand the reasons behind behavior with Surveys and Incoming Feedback

Read more about Hotjar

Helpfull is a real-time feedback platform that allows you to get instant feedback from 1000's of people in minutes. By creating a survey on Helpfull, you can compare two logos, brand names, Amazon store images, book covers, videos, product designs, graphic designs, ad copy & more!...

Read more about Helpfull

Features and specs

What each product offers, as listed by its team.

Hotjar 4 features
Helpfull 6 features
  • Heatmaps
    Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings
    Live playbacks of users on your site.
  • Surveys
    Bring the voice-of-customer to your decision making.
  • Incoming Feedback
    A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.
  • Feedback
    Actionable feedback you can use to make better decisions quickly.
  • Surveys
    Survey thousands of US based panelists.
  • Targeted Audience
    Choose your own US based demographics.
  • A/B/X Testing & Optimization
    Get a/b testing results in minutes, not hours or days.
  • Validation
    Think you have a great idea? Validate it with Helpfull.
  • Market Research
    Do your market research with audience of your choice.

Analysis

An editorial look at what each product does well and who it suits.

Hotjar
Helpfull

Overall verdict

  • Overall, Hotjar is considered a good tool for businesses looking to gain deeper insights into user behavior and enhance their websites based on real user data. It offers a combination of qualitative and quantitative analytics which adds a significant advantage for understanding key user interaction points.

Why this product is good

  • Hotjar is a popular analytics tool that provides heatmaps, session recordings, and surveys to help businesses understand user behavior on their websites. It is praised for its ease of use, intuitive interface, and comprehensive features that offer valuable insights into how users interact with a site. Additionally, it enables businesses to collect direct feedback from users, helping to identify areas for improvement and optimize user experience.

Recommended for

    Hotjar is recommended for small to medium-sized businesses, eCommerce sites, and startups looking to improve their website's user experience. It is also suitable for UX/UI designers and product managers who want detailed analytics without the complexity of larger enterprise-level tools. However, larger organizations may want to consider more robust analytics platforms that can handle and analyze larger volumes of data.

No analysis of Helpfull yet.

Videos

Walkthroughs and reviews on video.

Hotjar 4 videos + Add
Helpfull 3 videos + Add

What is Hotjar?

More videos

  • - Invision prize Hotjar's straightforward, shareable insights
  • - Why you should be using Hotjar Analytics
  • - Google Analytics vs. Hotjar - Which one should you use?

Get Instant Feedback On Any Survey Within Minutes

More videos

  • - Helpfull Review ❇️ Real Time Feedback from REAL People
  • - The best pots and pans set for every food type(helpfull review)

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Hotjar
Helpfull
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using Hotjar and Helpfull. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Hotjar 2.3 · 8 reviews
Helpfull no reviews yet
  • 7 Best Product Discovery Tools for High-Growth B2B SaaS Teams (2026)
    www.laneapp.co · Jan 2026

    Hotjar is a behavioral analytics tool that provides heatmaps and session recordings. In the discovery process, it acts as the "eyes," showing where users get stuck, click out of frustration, or ignore a new feature...

  • 10 Best Mixpanel Alternatives for Product Analytics in 2024
    clickup.com · Oct 2024

    Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar...

  • Love it
    SaaSHub review
    · Oct 2024

    I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem...

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We have no reviews of Helpfull yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Hotjar 13 mentions
Helpfull 10 mentions

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  • Marketing a browser extension
    I don't know how good of an idea it would be to offer an extension with ads. Maybe it would be too much. Maybe you should try something like Helpfull to see how you should market it. You can ask them what they like or don't like about... Source: almost 5 years ago
  • What is a skill you have that gave you an advantage over your competitors?
    I learned the hard way that posting a survey with Google forms wasn't getting me anywhere, so I paid for Helpfull, which is a website that provided me with feedback from the actual age group I wanted, and allowed me to be able to tell... Source: almost 5 years ago
  • Early Adopters for the new note-taking platform
    If you're looking for commitment from your users maybe you should try a service like Helpfull- it will show your product or service to a broad group of people and allow them to back you up, all the while helping your market research.... Source: almost 5 years ago

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Alternatives to Hotjar and Helpfull

When comparing Hotjar and Helpfull, you can also consider the following products.