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Hotjar VS FacilMap

Compare Hotjar VS FacilMap and see what are their differences

Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Rating
2.3 · 8 reviews
Pricing
Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Alternatives Is it good?
FacilMap

Map platform for live, collaborative map creation based on OpenStreetMap.

Rating
0 reviews
Pricing
Open source
Alternatives Is it good?
mbuzz.co
Multi-touch attribution that shows the model behind the number. 8 models compared side-by-side, a SQL-like DSL to write your own, and open-source SDKs for Ruby, Node, Python, and PHP. Runs server-side. Your data, not theirs. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Hotjar should be more popular than FacilMap. It has been mentioned 13 times since March 2021.

social mentions
13 vs 2
Web Analytics popularity
100% vs 0%
alternatives listed
240+ vs 37

Base details

Website, pricing, platforms and company facts side by side.

Hotjar
FacilMap
Website hotjar.com facilmap.org
Pricing
Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps) Official pricing
Open source
Company Startup from Malta · 2014 —
Listed in
Marketing Marketing Analytics Web Analytics User Monitoring Heatmaps User Experience Customer Feedback Surveys +5
Maps Web Mapping Interactive Maps Mapping And GIS +1

About Hotjar and FacilMap

In their own words, as submitted to SaaSHub.

Hotjar
FacilMap

Hotjar's product experience insights make it easy to understand what users are really doing on your site. Visualize behavior on your site with Heatmaps Eliminate guesswork with user Recordings Understand the reasons behind behavior with Surveys and Incoming Feedback

Read more about Hotjar

No description of FacilMap yet.

Features and specs

What each product offers, as listed by its team.

Hotjar 4 features
FacilMap 5 features
  • Heatmaps
    Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings
    Live playbacks of users on your site.
  • Surveys
    Bring the voice-of-customer to your decision making.
  • Incoming Feedback
    A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.
  • Open Source
    FacilMap is open source, allowing users to view, modify, and contribute to its codebase. This transparency encourages community-driven improvements and adaptability to users' needs.
  • Customization
    The platform offers various customization options, allowing users to tailor maps according to their specific requirements and preferences, which makes it a flexible tool for diverse projects.
  • Collaborative Editing
    FacilMap supports collaborative editing, which enables multiple users to work on the same map in real-time. This feature is beneficial for group projects or community mapping initiatives.
  • Integration with OpenStreetMap
    It integrates well with OpenStreetMap data, allowing users to leverage rich geographical information and contribute back to the OSM community.
  • Privacy Focused
    FacilMap is designed with privacy in mind, as it does not track user activities, thereby ensuring a higher level of data protection for its users.

Possible disadvantages

  • Learning Curve
    Due to its customization and feature-rich environment, new users may experience a steep learning curve, which can be daunting without sufficient guidance or tutorials.
  • Limited Documentation
    The documentation for FacilMap might be limited or less comprehensive, making it challenging for users to fully utilize all features or troubleshoot issues independently.
  • Performance Concerns
    Users might experience performance issues, especially when handling large datasets or maps, as the platform may not be as optimized as some other proprietary mapping solutions.
  • Dependency on OpenStreetMap
    While integration with OpenStreetMap is a pro, FacilMap's reliance on it also means that any limitations or inaccuracies in OSM data can directly affect the quality of maps created with FacilMap.
  • Limited Advanced Features
    Compared to some commercial mapping services, FacilMap might lack certain advanced features or tools, which could be a limitation for users with complex mapping needs.

Analysis

An editorial look at what each product does well and who it suits.

Hotjar
FacilMap

Overall verdict

  • Overall, Hotjar is considered a good tool for businesses looking to gain deeper insights into user behavior and enhance their websites based on real user data. It offers a combination of qualitative and quantitative analytics which adds a significant advantage for understanding key user interaction points.

Why this product is good

  • Hotjar is a popular analytics tool that provides heatmaps, session recordings, and surveys to help businesses understand user behavior on their websites. It is praised for its ease of use, intuitive interface, and comprehensive features that offer valuable insights into how users interact with a site. Additionally, it enables businesses to collect direct feedback from users, helping to identify areas for improvement and optimize user experience.

Recommended for

    Hotjar is recommended for small to medium-sized businesses, eCommerce sites, and startups looking to improve their website's user experience. It is also suitable for UX/UI designers and product managers who want detailed analytics without the complexity of larger enterprise-level tools. However, larger organizations may want to consider more robust analytics platforms that can handle and analyze larger volumes of data.

No analysis of FacilMap yet.

Videos

Walkthroughs and reviews on video.

Hotjar 4 videos + Add
FacilMap 0 videos + Add

What is Hotjar?

More videos

  • - Invision prize Hotjar's straightforward, shareable insights
  • - Why you should be using Hotjar Analytics
  • - Google Analytics vs. Hotjar - Which one should you use?

No FacilMap videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Hotjar
FacilMap
100% 100%
Web Analytics
0% 0%
0% 0%
Maps
100% 100%
100% 100%
Heatmaps
0% 0%
0% 0%
Web Mapping
100% 100%

User comments

Share your experience with using Hotjar and FacilMap. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Hotjar 2.3 · 8 reviews
FacilMap no reviews yet
  • 7 Best Product Discovery Tools for High-Growth B2B SaaS Teams (2026)
    www.laneapp.co · Jan 2026

    Hotjar is a behavioral analytics tool that provides heatmaps and session recordings. In the discovery process, it acts as the "eyes," showing where users get stuck, click out of frustration, or ignore a new feature...

  • 10 Best Mixpanel Alternatives for Product Analytics in 2024
    clickup.com · Oct 2024

    Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar...

  • Love it
    SaaSHub review
    · Oct 2024

    I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem areas, and...

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We have no reviews of FacilMap yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Hotjar 13 mentions
FacilMap 2 mentions

View more

  • Tech People! Need help with software recommendations
    You could try something like Google My Maps or a FacilMap (a similar tool that's based on OpenStreetMap). Both should be easy enough to set up on tablets, and can be collaboratively edited. Source: over 4 years ago
  • Draw all roads in any city at once
    FacilMap - planning tours collaborative with multiple map sources and elevation profiles. Source: over 5 years ago

Alternatives to Hotjar and FacilMap

When comparing Hotjar and FacilMap, you can also consider the following products.

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