HEY Reviews

Intercom Reviews

1. Eleanor Bennett

   | Digital Marketing Specialist at Logit.io | about 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

HEY mentions (21)

• HEY.com Review: A Game-Changer or A Gimmick?

  In June 2020, Basecamp decided to take on the giants of email service providers with the launch of HEY.com, aiming to revolutionize the way we interact with our inboxes. Touted as the email service for those who love email but hate its clutter, HEY.com has certainly generated buzz. But does it live up to the hype? Let's delve into its features, usability, and overall value proposition. - Source: dev.to / 2 months ago

• Don't upload your PWA to the app stores

  HEY is a big company, with financial resources and a large social media following. If even they feel bullied by Apple, just imagine what it's like for smaller app developers. And HEY is not even a PWA – it's a native app. - Source: dev.to / 5 months ago

• Thinking about what to do if Basecamp/Hey look like they are going under

  I like to use software by smaller companies with a focus on privacy. I am now starting to regret putting my full email support behind hey.com. With 1/3 of the Basecamp employees bailing I'm concerned if Hey.com will survive and the disruption that is going to be informing everyone that I've had to change emails. I went in big on Hey using it both for personal and work email. Source: about 3 years ago

• Hey for domains... the right way.

  Well one of the key selling points of the personal account is that you get a hey.com address. On the flip side they developed the business account and everything around it to use the customer's domain. I'm just guessing, however I suspect it is something along the lines of:. Source: about 3 years ago

• Frontend components with Golang

  Try Turbo? It's basically iframe-like navigation that make backend rendered pagelets feel like SPA. It's the underlying of Hey webmail. Source: about 3 years ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago