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HelpJuice VS ZenDesk

Compare HelpJuice VS ZenDesk and see what are their differences


Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Zendesk is a beautiful, lightweight help-desk solution.
HelpJuice Landing Page
HelpJuice Landing Page
ZenDesk Landing Page
ZenDesk Landing Page

HelpJuice details

Categories
Help Desk Project Management Customer Support
Website helpjuice.com  
Pricing URL Official HelpJuice Pricing  
Details $-
Platforms
-
Release Date-

ZenDesk details

Categories
Help Desk Support Customer Support
Website zendesk.com  
Pricing URL Official ZenDesk Pricing  
Details $-
Platforms
-
Release Date-

HelpJuice Pricing
HelpJuice Pricing Screenshot

ZenDesk Pricing
ZenDesk Pricing Screenshot

HelpJuice videos

Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • - 1min Intro Into Helpjuice - Knowledge Base Software
  • - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

ZenDesk videos

Zendesk product demo

More videos:

  • - Introduction to Zendesk Support (for beginners)
  • - Zendesk Review

Category Popularity beta

0-100% (relative to HelpJuice and ZenDesk)
4
4%
96%
96
100
100%
0%
0
3
3%
97%
97
0
0%
100%
100

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpJuice and ZenDesk

HelpJuice Reviews

We have no reviews of HelpJuice yet.
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ZenDesk Reviews

"Pay 880$ per month" - Intercom
Zendesk is more enterprise. I am looking for a chat tool with company details of the person who triggered the chat.
Best Customer Service Software
The full-service support suite from Zendesk has it all. But not every business needs something this comprehensive. If you’re looking for something a little bit more basic, Zendesk offers more affordable options for smaller businesses.
Running an Internal Helpdesk inside Slack
The pricing for Zendesk for Slack is a bit different, you can only access Zendesk for Slack if you have paid for a team plan (or higher) of Zendesk Support. Zendesk Support has a monthly and annual plan. The monthly plan costs $49/year ($5 per month per agent), whereas the monthly plan costs $9/month ($59 annually per agent).
Source: medium.com
11 Best Help Desk Software to Totally Check out in 2020!
There are hardly a few who haven’t heard of the much sought-after Zendesk. The help desk software prevails to be one of the best even to this day, thanks to its powerful set of features and excellent services. Boost your customer service by managing and closing the maximum number of tickets through a multitude of channels like phone, email, web, social media, mobile app etc....
Freshdesk vs Zendesk – An Expert Review for You
Zendesk is a unique combination of industry knowledge, user and customer requirements as well as innovation. There are thousands of people and businesses that rely on Zendesk to manage their clients on a daily basis.
Source: sprout24.com

What are some alternatives?

When comparing HelpJuice and ZenDesk, you can also consider the following products

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bloomfire - Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

User comments

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