HelpDocs
HelpJuice
Typeform
Zendesk Support
HelpScout
HelpSite
Support Hero
Document360
Malcolm App
Typeform
Zendesk Support
HelpScout
HelpJuice
Jotform
Wufoo
Document360
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Zendesk Support - Social Customer Support and Help Desk and Ticketing
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.
Jotform - Free Online Form Builder & Form Creator
