Software Alternatives & Startups

Malcolm App

Customer self-service made easy.

Malcolm App

Malcolm App Reviews and Details

This page is designed to help you find out whether Malcolm App is good and if it is the right choice for you.

Screenshots and images

  • An example of a fully branded customer facing self-service portal //
    2024-03-13
  • An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Transform your customer servicing with Malcolm! //
    2024-03-13

Features & Specs

  1. FAQs / Articles / Knowledgebase

  2. Workflows (digital forms)

  3. Integrations & Webhooks

  4. Hosted Hub (portal)

  5. Payments

  6. Embeds, Widgets, Overlays & Plugins

  7. Comprehensive Control Panel & Dashboard

Badges

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Questions & Answers

As answered by people managing Malcolm App.
  1. Why should a person choose Malcolm App over its competitors?

    The product is more powerful

  2. What's the story behind Malcolm App?

    Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

  3. Who are some of the biggest customers of Malcolm App?

    • Petplan
    • Outernet
    • Centtrip
    • Freemarket
  4. What makes Malcolm App unique?

    Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

  5. How would you describe the primary audience of Malcolm App?

    Companies and/or organisations who have a high and growing level of customer service activity

  6. Which are the primary technologies used for building Malcolm App?

    • Laravel
    • PHP
    • Javascript
    • Elasticsearch

Videos

Introducing Malcolm!

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Is Malcolm App good? This is an informative page that will help you find out. Moreover, you can review and discuss Malcolm App here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.