Malcolm App Reviews and details

Questions & Answers

1. Why should a person choose Malcolm App over its competitors?

   The product is more powerful

2. What's the story behind Malcolm App?

   Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

3. Who are some of the biggest customers of Malcolm App?

   • Petplan
   • Outernet
   • Centtrip
   • Freemarket

4. What makes Malcolm App unique?

   Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

5. How would you describe your primary audience?

   Companies and/or organisations who have a high and growing level of customer service activity

6. Which are the primary technologies used for building your product?

   • Laravel
   • PHP
   • Javascript
   • Elasticsearch