
Customer self-service made easy.
A startup from London, the United Kingdom that is founded by Tom Jordan.
This page is designed to help you find out whether Malcolm App is good and if it is the right choice for you.
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Listed in
FAQs / Articles / Knowledgebase
Workflows (digital forms)
Integrations & Webhooks
Hosted Hub (portal)
Payments
Embeds, Widgets, Overlays & Plugins
Comprehensive Control Panel & Dashboard
The product is more powerful
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Companies and/or organisations who have a high and growing level of customer service activity
We have collected here some useful links to help you find out if Malcolm App is good.
Check the traffic stats of Malcolm App on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of Malcolm App on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Malcolm App's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of Malcolm App on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about Malcolm App on Reddit. This can help you find out how popualr the product is and what people think about it.
Do you know an article comparing Malcolm App to other products?
Suggest a link to a post with product alternatives.
Is Malcolm App good? This is an informative page that will help you find out. Moreover, you can review and discuss Malcolm App here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.