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Google Forms VS Keeping

Compare Google Forms VS Keeping and see what are their differences

Google Forms

Simple web forms from Google.

Google Forms Landing page
Rating
5.0 · 2 reviews
Alternatives Is it good?
Keeping

Turns Google Workspace Into Your Team’s Help Desk

Keeping Keeping Thumbnail
Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Forms And Surveys popularity
100% vs 0%
alternatives listed
240+ vs 87

Base details

Website, pricing, platforms and company facts side by side.

Google Forms
Keeping
Website google.com keeping.com
Pricing —
Paid Free trial Official pricing
Company 2010 Startup from the United States · 1 - 9 employees · 2020
Listed in
Surveys Forms And Surveys Form Builder User Feedback +1
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8

About Google Forms and Keeping

In their own words, as submitted to SaaSHub.

Google Forms
Keeping

No description of Google Forms yet.

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Features and specs

What each product offers, as listed by its team.

Google Forms 8 features
Keeping 6 features
  • User-Friendly Interface
    Google Forms offers a simple and intuitive interface, making it easy for users of all skill levels to create forms quickly.
  • Integration with Google Sheets
    Responses collected through Google Forms can be automatically sent to Google Sheets, facilitating data analysis and record-keeping.
  • Templates
    Google Forms provides a variety of pre-built templates that can be used as a starting point, saving time on form creation.
  • Collaboration Features
    Multiple users can collaborate in real-time on the creation and editing of forms, enhancing teamwork and productivity.
  • Free to Use
    Google Forms is free to use, making it an accessible tool for individuals and organizations without budget constraints.
  • Conditional Logic
    Supports conditional logic (skipping logic), allowing the form to change based on user responses.
  • Customization Options
    Users can customize the appearance of forms with themes, colors, and images to match their brand or personal style.
  • Accessibility and Mobile-Friendly
    Forms are responsive and can be accessed on various devices, including smartphones and tablets.

Possible disadvantages

  • Limited Customization
    While Google Forms offers basic customization, there are limitations in comparison to paid survey tools that allow for more advanced design capabilities.
  • Functionality for Advanced Data Collection
    Google Forms may lack some advanced data collection features such as advanced branching logic and question piping that are available in premium survey tools.
  • Limited Response Types
    Although it supports a variety of question types, it may not cover all niche functionality needs, such as certain interactive question formats.
  • Privacy Concerns
    As with any Google product, there may be concerns regarding data privacy and security, especially for sensitive information.
  • No Offline Access
    Google Forms requires an internet connection to create and respond to forms, limiting its use in offline environments.
  • Email Login Required
    Respondents may need to sign in with a Google account to complete certain forms, which can be a barrier for some users.
  • Limited Reporting Tools
    The built-in reporting features are basic, and users may need to export data to other tools for more in-depth analysis.
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice

Analysis

An editorial look at what each product does well and who it suits.

Google Forms
Keeping

Overall verdict

  • Yes, Google Forms is generally considered good, especially for individuals or organizations looking for a straightforward and effective way to gather information and feedback. It is reliable, user-friendly, and offers sufficient features for most basic to intermediate needs.

Why this product is good

  • Google Forms is a popular tool due to its ease of use, intuitive interface, and seamless integration with other Google services. It allows users to quickly create surveys, quizzes, and forms without needing advanced technical skills. The tool is accessible from any device with internet access, making it convenient for users on the go. Furthermore, it offers a variety of question types, customizable templates, and real-time response collection and analysis, which enhances its functionality.

Recommended for

  • Educators for quizzes and surveys in classrooms
  • Businesses for gathering customer feedback
  • Event planners to collect RSVPs and preferences
  • Researchers conducting simple surveys
  • HR teams for internal feedback and employee satisfaction surveys

No analysis of Keeping yet.

Videos

Walkthroughs and reviews on video.

Google Forms 3 videos + Add
Keeping 2 videos + Add

Review Google Forms responses

More videos

  • Tutorial - Google Forms Full Tutorial From Start To Finish - How To Use Google Forms
  • Review - A tour of Google Forms

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • Review - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Google Forms
Keeping
100% 100%
Forms And Surveys
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Surveys
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing Google Forms and Keeping.

How would you describe the primary audience of your product?

Keeping's answer:

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Google Forms and Keeping. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Google Forms 5.0 · 2 reviews
Keeping no reviews yet
  • Very convenient software!
    SaaSHub review
    · Jul 2024

    Helps my company solve many issues. We collect information from clients and employees. We conduct surveys and collect data. Very useful software. Helps form a common opinion, conduct analysis and analytics.

  • 10 SurveyMonkey Alternatives and Competitors in 2024
    clickup.com · May 2024

    Google Forms is a user-friendly platform that allows you to create forms effortlessly. With its intuitive interface, you can select from various question types, customize the design, and add logic for a seamless...

  • 9 Survey Monkey Alternatives for Your 2024 Market Research
    www.fullsession.io · May 2024

    Google Forms will be your choice if you’re looking for a straightforward tool to create surveys without all the fuss. It’s particularly good for anyone who needs to whip up quick polls or surveys with a clean,...

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Alternatives to Google Forms and Keeping

When comparing Google Forms and Keeping, you can also consider the following products.

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