
Microsoft Outlook
ProtonMail
Zoho Mail
FastMail
Tutanota
Superhuman
Spark Mail
Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.

HelpScout
Hiver
Freshdesk
Zendesk
Helpy.io
Front
Zoho Desk
Turns Google Workspace Into Your Team’s Help Desk

Which is more popular?
Website, pricing, platforms and company facts side by side.
|
|
|
|
|---|---|---|
| Website | workspace.google.com | keeping.com |
| Pricing | — | |
| Company | — | Startup from the United States · 1 - 9 employees · 2020 |
| Listed in |
In their own words, as submitted to SaaSHub.


No description of Gmail yet.
Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...
What each product offers, as listed by its team.


Possible disadvantages
Walkthroughs and reviews on video.
QUITTING GMAIL - alternatives for email, calendar, contacts
More videos
DROP 2025 REVIEW | Keeping the Shot INTERESTING!
More videos
How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Gmail and Keeping.
Keeping's answer:
Small and medium sized businesses
Keeping's answer:
Built in GCP (Google Cloud), with React, Elixir, and Phoenix.
Keeping's answer:
Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.
Share your experience with using Gmail and Keeping. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


This functional assessment is published by Elixmail. Gmail represents standard email, HubSpot CRM a separate CRM, and Front or Missive a shared inbox. Elixmail capabilities are limited to features currently documented...
Gmail also offers a number of powerful search features that make it easy to find specific emails. For example, you can search for emails by sender, subject, or keyword, and Gmail will return all relevant results.
Google Workspace users can create email addresses with a custom domain, like [email protected], while Gmail users can only make Gmail.com addresses. Google Workspace offers shared drives and more storage space.
Are you a fan of Gmail? Or would you prefer to not have to log into a dedicated tool to answer support requests? If it’s the latter, then Keeping might be for you. Keeping works by turning Gmail into a fully featured...
When comparing Gmail and Keeping, you can also consider the following products.

Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.
Compare Microsoft Outlook to Gmail or Keeping:

Help Scout is a simple, straightforward way to provide excellent support
Compare HelpScout to Gmail or Keeping:

Secure email with absolutely no compromises. Get your free encrypted email account today.
Compare ProtonMail to Gmail or Keeping:


Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.
Compare Zoho Mail to Gmail or Keeping:

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Compare Freshdesk to Gmail or Keeping: