GitLab VS Keeping

Compare GitLab VS Keeping and see what are their differences

Rating: 5.0 · 1 review

Rating: 0 reviews
Pricing: Paid Free trial

Sugarbug

Connect your tools into a living knowledge graph. Sugarbug captures every signal to deliver compounding insights and unified context. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, GitLab seems to be more popular. It has been mentioned 145 times since March 2021.

social mentions: 145 vs 0
Code Collaboration popularity: 100% vs 0%
alternatives listed: 240+ vs 89

Base details

Website, pricing, platforms and company facts side by side.

	GitLab	Keeping
Website	about.gitlab.com	keeping.com
Pricing	Official pricing	Paid Free trial Official pricing
Company	Startup from the United States · 1,000 - 1,999 employees · 2014	Startup from the United States · 1 - 9 employees · 2020
Listed in	Code Collaboration Git Repo Management Project Management +1	Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8

About GitLab and Keeping

In their own words, as submitted to SaaSHub.

GitLab

Keeping

No description of GitLab yet.

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Features and specs

What each product offers, as listed by its team.

GitLab 5 features

Keeping 6 features

Integrated DevOps Platform
GitLab provides a single application for the entire DevOps lifecycle, which simplifies the workflow and reduces the need for multiple tools.
CI/CD Capabilities
It offers powerful Continuous Integration and Continuous Deployment (CI/CD) features, enabling automated testing and deployment.
Self-Hosted and SaaS Options
GitLab can be hosted on your own servers or used as a cloud-hosted service, providing flexibility depending on your needs.
Strong Security Features
GitLab includes various security features such as code quality analysis, vulnerability management, and compliance management.
Robust Community and Support
There is a large community and extensive documentation available, along with professional support options.

Possible disadvantages

Complexity for New Users
The extensive features and functionalities can be overwhelming for newcomers, requiring a steep learning curve.
Resource Intensive
Self-hosting a GitLab instance requires substantial server resources, which can be costly.
Price
While there is a free tier, the advanced features are part of the paid plans, which can be expensive for small teams or startups.
User Interface
Some users find the interface less intuitive and harder to navigate compared to other platforms like GitHub.
Performance Issues
Large repositories or high usage can sometimes lead to performance issues, especially on self-hosted instances.

Shared Inbox
Collaborate on your shared inbox from Gmail
Automated Workflows
Tag, assign, and process email automatically
Lives in Gmail
No extra tabs or apps to learn
Unlimited Mailboxes
Add as many shared mailboxes as you like for free
Powerful Analytics
Track first response time, volume, and measure your team
Collision Detection
Never answer the same email twice

Analysis

An editorial look at what each product does well and who it suits.

GitLab

Keeping

Overall verdict

Yes, GitLab is generally considered a good platform, especially for teams looking for an integrated set of tools for software development and DevOps. Its features and flexibility make it a strong choice for many organizations.

Why this product is good

GitLab is a popular DevOps platform that provides a comprehensive suite of tools for software development, including version control, issue tracking, continuous integration/continuous deployment (CI/CD), and more. It is valued for its open-source model, strong security features, user-friendly interface, and a wide range of integrations. GitLab's all-in-one approach allows teams to manage their entire DevOps lifecycle from a single application, which can help improve collaboration and efficiency.

Recommended for

GitLab is well-suited for developers, DevOps engineers, project managers, and teams that require robust CI/CD capabilities, strong security features, and an open-source platform that can be self-hosted or used as a cloud service. It is particularly beneficial for organizations looking for a comprehensive solution to streamline their development workflows.

No analysis of Keeping yet.

Videos

Walkthroughs and reviews on video.

GitLab 2 videos + Add

Keeping 2 videos + Add

Introduction to GitLab Workflow

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

GitLab

Keeping

100% 100%

Code Collaboration

0% 0%

Customer Support

100% 100%

Git

0% 0%

Help Desk

100% 100%

Questions & Answers

As answered by people managing GitLab and Keeping.

How would you describe the primary audience of your product?

Keeping's answer:

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using GitLab and Keeping. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

GitLab 5.0 · 1 review

Keeping no reviews yet

The Top 11 Static Application Security Testing (SAST) Tools
expertinsights.com · Mar 2025

GitLab’s in-context testing solution simplifies the development process by automating both application and infrastructure management on a single platform.Why We Picked GitLab: We like GitLab’s automation of testing...
The Top 10 GitHub Alternatives
www.wearedevelopers.com · Jun 2024

GitLab is a web-based DevSecOps (take that, Call of Duty) platform that allows software development teams to plan, build, and ship secure code all in one application. GitLab offers a range of features and tools to...
The Best Alternatives to Jenkins for Developers
morninglif.com · May 2024

CI/CD GitLab, as a complete DevOps platform, provides an integrated CI/CD solution along with its other features. If your team is already using GitLab for controlling versions and managing projects, the addition of...

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
www.helpscout.com · Mar 2024

Are you a fan of Gmail? Or would you prefer to not have to log into a dedicated tool to answer support requests? If it’s the latter, then Keeping might be for you. Keeping works by turning Gmail into a fully featured...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

GitLab 145 mentions

Keeping 0 mentions

Choosing free on-prem git server - Gitea is the winner!
So now choosing free git server from a vary short list of options. Bonobo Gogs vs Gitea vs Gitlab. - Source: dev.to / about 1 month ago
Git and Unity: A Comprehensive Guide to Version Control for Game Devs
We use GitHub here as an example, but there are also other hosts you could explore like GitLab and BitBucket. - Source: dev.to / 5 months ago
Proudly Found Elsewhere
Expertise. The SaaS provider is declaring: "I am good at XYZ; I can deliver it better than any of my competitors, and I constantly work to improve how I deliver it." Who do you think can better run GitLab, your already overworked... - Source: dev.to / 7 months ago

Tracking Keeping since Mar 2021.

Alternatives to GitLab and Keeping

When comparing GitLab and Keeping, you can also consider the following products.

GitHub
Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Compare GitHub to GitLab or Keeping:

GitHub vs GitLab GitHub vs Keeping
HelpScout
Help Scout is a simple, straightforward way to provide excellent support

Compare HelpScout to GitLab or Keeping:

HelpScout vs GitLab HelpScout vs Keeping
BitBucket
Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.

Compare BitBucket to GitLab or Keeping:

BitBucket vs GitLab BitBucket vs Keeping
Hiver
The modern AI customer service platform

Compare Hiver to GitLab or Keeping:

Hiver vs GitLab Hiver vs Keeping
Jira
The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Compare Jira to GitLab or Keeping:

Jira vs GitLab Jira vs Keeping
Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Compare Freshdesk to GitLab or Keeping:

Freshdesk vs GitLab Freshdesk vs Keeping