GetSiteControl
OptinMonster
Sumo
Sleeknote
Optmyzr
Freshmarketer
Crazy Egg
SiteSpect
Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Getsitecontrol is an email marketing platform for online stores. It provides merchants with the tools they need to promote special offers, collect emails, manage contacts, and build email marketing workflows.
Getsitecontrol has an official Shopify app, a WordPress plugin, and a Wix app. However, it works on any other website platform including Squarespace, Bigcommerce, Magento, and others.
GetSiteControl FreshdeskNo features have been listed yet.
GetSiteControl's answer
Ecommerce brands, Shopify merchants, small & medium businesses and creators selling their products and services online.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than GetSiteControl. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Any getsitecontrol.com alternatives that can be recommended. Granted it is very easy to use and we use it simply to put up banners and some limited marketing stuff. But $45/month($1740/year) for 5 sites is limiting. That can't be the norm. Source: about 1 year ago
GetSiteControl - my favorite email opt-in tool. It’s more customizable, and they have their own app for creating the optin forms (there is a WP plugin for integration). Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
OptinMonster - OptinMonster helps to convert abandoning website visitors into subscribers and customers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Sumo - Free tools to grow your email list.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Sleeknote - Set up lead capture forms on your website in minutes. No coding required. Sync your new email leads with your favorite email service provider. Try for free.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.