Software Alternatives & Reviews

GetResponse VS Intercom

Compare GetResponse VS Intercom and see what are their differences

GetResponse logo GetResponse

Email marketing from GetResponse. Send email newsletters, campaigns, online surveys and follow-up autoresponders. Simple, easy interface. FREE sign up.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • GetResponse Landing page
    Landing page //
    2023-08-01
  • Intercom Landing page
    Landing page //
    2023-07-05

GetResponse videos

GetResponse Review: The Ultimate Step By Step Tutorial To Email Marketing For 2020!

More videos:

  • Review - GetResponse Review - What are its pros and cons?
  • Tutorial - How to use Getresponse 2019 | Getresponse Review +FREE TRIAL

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to GetResponse and Intercom)
Email Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Marketing Platforms
CRM
0 0%
100% 100

User comments

Share your experience with using GetResponse and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare GetResponse and Intercom

GetResponse Reviews

10 Best Software for Creating Newsletters: Top Picks!
GetResponse is known for its top-tier automation tricks like autoresponders, segmentation, and analytics. With that said, these bells and whistles can be daunting for apprentices to take on.
Source: publicate.it
12 Top Campaign Monitor Alternatives & Competitors
Summary: An older provider, but one of the “good ones”, GetResponse was one of the first email providers to fully embrace true marketing automation. They’ve generally kept up with the types and offer a good alternative to Campaign Monitor, particularly if you do video or webinar marketing in your email campaigns.
13 Best Email Marketing Software for Businesses in 2022
The editing features of GetResponse are not at par as compared to others in this list. It comes with a 30-day free trial; the price ranges from $15 to $799 per month enterprise plan.
Best 12 Klaviyo Alternatives for Shopify
What makes GetResponse special? GetResponse understands that your customers are the key factor to your business growth. When users subscribe to your email list, GetResponse sends them intriguing messages to capture their attention.
Source: adoric.com
11 Best ActiveCampaign Alternatives [2022]: ActiveCampaign Competitors
Summary: GetResponse is perhaps the most similar in feel to ActiveCampaign, offering full-scale automation and autoresponder logic at a generally more affordable price (depending on specific tier).

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than GetResponse. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GetResponse mentions (1)

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing GetResponse and Intercom, you can also consider the following products

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailerLite - Affordable Email Marketing Software. Get all features (Segmentation, Automation, A/B testing) for up to 1,000 subscribers & send unlimited emails for free!

Drift - A messaging app that helps you grow your business.