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Planhat VS Gainsight

Compare Planhat VS Gainsight and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

  • Gainsight Landing page
    Landing page //
    2023-05-13

Planhat videos

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Webinar: Customer Success Lifecycle Journey Maps | Planhat

Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to Planhat and Gainsight)

Planhat

Gainsight

Customer Success
37 37%
Customer Success
63% 63
Customer Experience Management
37 37%
Customer Experience Management
63% 63
Help Desk
27 27%
Help Desk
73% 73
Task Management
100 100%
Task Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Planhat and Gainsight

Planhat Reviews

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Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing Planhat and Gainsight, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Totango - Totango is a Customer Success Software Platform

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

Churn Solution - Churn solution that turns your customers right around.

Natero - Natero is a Customer Success platform that merges machine learning for predicting behavior and big...

ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

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