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Totango VS Gainsight

Compare Totango VS Gainsight and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Totango logo Totango

Totango is a Customer Success Software Platform

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • Totango Landing page
    Landing page //
    2023-10-11

  www.totango.comSoftware by Totango

  • Gainsight Landing page
    Landing page //
    2023-05-13

Totango videos

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Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to Totango and Gainsight)

Totango

Gainsight

Help Desk
60 60%
Help Desk
40% 40
Customer Success
50 50%
Customer Success
50% 50
Customer Support
100 100%
Customer Support
0% 0
Customer Experience Management
0 0%
Customer Experience Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Totango and Gainsight

Totango Reviews

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Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing Totango and Gainsight, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Planhat - Customer success has changed. Meet the modern Customer Platform!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

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