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Churn360 VS Gainsight

Compare Churn360 VS Gainsight and see what are their differences

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Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Churn360 logo Churn360

Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • Churn360 Landing page
    Landing page //
    2022-06-14

Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.

  • Gainsight Landing page
    Landing page //
    2023-05-13

Churn360 features and specs

  • 360 Customer View: Yes
  • Health score: Yes
  • Customer Onboarding: Yes
  • Customer Surveys: Yes
  • Customer Segments: Yes
  • Automate Plays: Yes

Gainsight features and specs

No features have been listed yet.

Churn360 videos

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Data Driven AI Customer Success Software | Churn360

Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to Churn360 and Gainsight)

Churn360

Gainsight

Customer Success
20 20%
Customer Success
80% 80
Customer Experience Management
20 20%
Customer Experience Management
80% 80
Help Desk
11 11%
Help Desk
89% 89
Sales
100 100%
Sales
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Churn360 and Gainsight

Churn360 Reviews

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Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing Churn360 and Gainsight, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Totango - Totango is a Customer Success Software Platform

SmartKarrot - Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.

Planhat - Customer success has changed. Meet the modern Customer Platform!

UserMotion - Identify Revenue Opportunities Before They Slip Away

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

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