Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Todoist seems to be a lot more popular than Freshdesk. While we know about 131 links to Todoist, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
I'm curious how this is better than (or even significantly different to) Todoist [1], a well-established cross platform application which also supports natural language task creation [2] and a keyboard-driven workflow [3]. [1]: https://todoist.com/. - Source: Hacker News / about 2 months ago
Todoist is renowned for its simplicity and powerful task management features, making it one of the best shared to-do list apps for couples in 2024. Whether it's managing household tasks or planning a big event, Todoist helps couples stay organized and focused. - Source: dev.to / 3 months ago
Todoist.com — Collaborative and individual task management. The free plan has: 5 active projects, five users in the project, file uploading up to 5MB, three filters, and one week of activity history. - Source: dev.to / 3 months ago
The official Todoist website can be found at https://todoist.com, and information about OpenAI is available at https://openai.com. The names Todoist and OpenAI as well as related names, marks, emblems, and images are registered trademarks of their respective owners. Source: 6 months ago
Tired of juggling endless to-do lists and struggling to stay organized? Todoist streamlines your task management with its user-friendly interface, allowing you to effortlessly create, categorize, and prioritize your daily tasks. There are many to-do list apps out there, but Todoist is one of the best. Beyond personal efficiency, Todoist is also a great collaborative tool for teams, with shared tasks, real-time... - Source: dev.to / 9 months ago
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