Software Alternatives, Accelerators & Startups

Freshdesk VS nginx

Compare Freshdesk VS nginx and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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nginx logo nginx

A high performance free open source web server powering busiest sites on the Internet.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • nginx Landing page
    Landing page //
    2023-07-28

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

nginx videos

Nginx vs Apache Webservers: Main Differences

More videos:

  • Review - Nginx Web Hosting - 5 Best Nginx Reverse Proxy That Support Millions of Web Traffic!
  • Review - NGINX as a Reverse Proxy (listening on port 80)

Category Popularity

0-100% (relative to Freshdesk and nginx)
Customer Support
100 100%
0% 0
Web And Application Servers
Help Desk
100 100%
0% 0
Web Servers
0 0%
100% 100

User comments

Share your experience with using Freshdesk and nginx. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and nginx

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

nginx Reviews

13 Best XAMPP Alternatives
Nginx is an open-source, high-performance web server used by tech companies, including Pinterest, Airbnb, Cloudflare, and Zendesk. It has been called the new Apache for its ability to scale more efficiently than other web servers, and many developers prefer it because it’s easy to deploy. Nginx also integrates with many programming languages via FastCGI.
Source: thetechtian.com
7 Best Containerization Software Solutions of 2022
If your enterprise is undergoing digital transformation, the NGINX application platform can help you modernize your legacy applications and deliver new microservices‑based applications – with performance, reliability, security, and scale.
Source: techgumb.com
Apache, IIS, NGINX, GWS : What’s Your Choice?
Utilizing a specific type of virtual or physical server determines the type of web server software you use. If you prefer Microsoft, then you will prefer to use IIS (Internet Information Services / Server) by Microsoft as your primary web server application solution. If you use Linux distribution, you have other alternatives like Apache, NGINX and LiteSpeed.
Source: www.milesweb.in
10 Awesome Open Source Load Balancers
Nginx is a battle-tested piece of software written in C and initially introduced in 2004. Since then, it has grown to be an all-in-one reverse proxy, load balancer, mail proxy, and HTTP cache. It offers L7 load balancing support for HTTP, HTTPS, FastCGI, uWSGI, SCGI, Memcached, and gRPC backends. Nginx’s process worker model is highly scalable and deployed at large scales in...
10 Open Source Load Balancer for HA and Improved Performance
I know what you might be thinking. Nginx is a web server, proxy server, etc. But open-source Nginx does support a basic level of content switching & request routing distribution across multiple servers.
Source: geekflare.com

Social recommendations and mentions

Based on our record, nginx should be more popular than Freshdesk. It has been mentiond 46 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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nginx mentions (46)

  • Nginx 1.26.0 Stable Released
    Can’t find any changelog other than this, > nginx-1.26.0 stable version has been released, incorporating new features and bug fixes from the 1.25.x mainline branch — including experimental HTTP/3 support, HTTP/2 on a per-server basis, virtual servers in the stream module, passing stream connections to listen sockets, and more https://nginx.org/. - Source: Hacker News / 28 days ago
  • How to securely reverse-proxy ASP.NET Core web apps
    However, it's very unlikely that .NET developers will directly expose their Kestrel-based web apps to the internet. Typically, we use other popular web servers like Nginx, Traefik, and Caddy to act as a reverse-proxy in front of Kestrel for various reasons:. - Source: dev.to / 3 months ago
  • Ask HN: Is nginx.org (the domain-name itself) gone?
    So at least the servers that host https://nginx.org are not down. - Source: Hacker News / 2 months ago
  • [06/52] Accessible Kubernetes with Terraform and DigitalOcean
    > curl www.mydomain.com Welcome to nginx! Html { color-scheme: light dark; } Body { width: 35em; margin: 0 auto; Font-family: Tahoma, Verdana, Arial, sans-serif; } Welcome to nginx! If you see this page,... - Source: dev.to / 3 months ago
  • Five Apache projects you probably didn't know about
    APISIX is an API Gateway. It builds upon OpenResty, a Lua layer built on top of the famous nginx reverse-proxy. APISIX adds abstractions to the mix, e.g., Route, Service, Upstream, and offers a plugin-based architecture. - Source: dev.to / 5 months ago
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What are some alternatives?

When comparing Freshdesk and nginx, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Apache Tomcat - An open source software implementation of the Java Servlet and JavaServer Pages technologies

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Apache HTTP Server - Apache httpd has been the most popular web server on the Internet since April 1996

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Traefik - Load Balancer / Reverse Proxy