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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Apache HTTP Server should be more popular than Freshdesk. It has been mentiond 50 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Single-page applications (SPAs) existed before S3, but given that you still had to set up, scale, and maintain servers using something like Apache or NGINX in order to serve them, the advantages for “Ops” or “DevOps” were not so different to running a “real server” with a language like PHP, python, or Java. - Source: dev.to / 3 months ago
Both Docusaurus and Starlight generate static sites. This means that theoretically, they can be deployed on any platform that supports deploying static sites (like Apache or NGINX). But both of them provide a significantly better developer experience if we deploy on their recommended platforms. - Source: dev.to / 3 months ago
Simiplicity is nice, but there are reasons why Perl and PHP were the popular choices for web stacks in the early 2000's--they are faster and easier to develop with than C and likely safer than C too. Mod_perl (https://perl.apache.org/) and mod_php (https://cwiki.apache.org/confluence/plugins/servlet/mobile?contentId=115522403#content/view/115522403) helped to make Apache httpd (https://httpd.apache.org/) the... - Source: Hacker News / 5 months ago
The Apache HTTP Server project was initially launched in 1995 by a group of web developers and administrators who sought to improve upon the existing web server software available at the time. The project has since evolved into a collaborative effort, with contributors from around the world working together to maintain and enhance the server. Today, the Apache HTTP Server is managed by the Apache Software... Source: about 1 year ago
Apache websites of friends and acquaintances. Source: about 1 year ago
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