Freshdesk VS Apache Tomcat

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Apache Tomcat Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Apache Tomcat mentions (14)

• Spring Boot Monitoring with Open-Source Tools

  Manual instrumentation allows you to define your Spans within the code itself rather than relying on automatic instrumentation finding the entry point for a trace. Manual instrumentation is especially helpful for applications that don’t use an application server such as Tomcat, JBoss, or Jetty. - Source: dev.to / 5 months ago

• Issue with chatgpy

  99% is a huge exaggeration. Two essential deployment tools off the top of my head: Https://tomcat.apache.org/ Https://docs.jboss.org/author/display/AS71/Developer%20Guide.html. Source: about 1 year ago

• 7 years with Vaadin in production. Do we still enjoy it?

  Do we still enjoy it? We are running many Vaadin apps in production since that first one. If there are not any specific requirements we use a “modular monolith” concept, which fits our stack best. We pack applications as WAR and deploy them under Apache Tomcat. And yes, we enjoy the development process. It’s very straightforward and Vaadin and SpringBoot fit together well. - Source: dev.to / about 1 year ago

• TIBCO Jaspersoft Studio tutorial: Creating templates and integration with JasperReports Server

  JasperReports Server Community requires a Java application server and a database to create a repository in order to work properly. After downloading JRS, the installation process can install Tomcat server and PostgreSQL database automatically for us and the services will run depending on the Jasper server. It's also possible to connect JRS to services already installed on the server. Moreover, while the free... - Source: dev.to / over 1 year ago

• I wish to learn web development with java and while configuring apache tomcat 10.0.26 into Eclipse, I encountered this problem. Can anyone help me? Thank you.

  Don't use an installed copy of Tomcat. The layout can be different than expected and permission problems can appear at the worst time. For one, it needs to be able to write to that conf directory. Download a non-platform-specific "core" zip file from tomcat.apache.org instead. Source: over 1 year ago