Freshdesk
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ConfigCat
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ConfigCat is a developer-centric feature flag service that helps you turn features on and off, change their configuration, and roll them out gradually to your users. It supports targeting users by attributes, percentage-based rollouts, and segmentation. Available for all major programming languages and frameworks. Can be licensed as a SaaS or self-hosted. GDPR and ISO 27001 compliant.
Freshdesk ConfigCatConfigCat is recommended for software development teams, product managers, and organizations that require efficient feature management and configuration control. It is particularly useful for teams practicing continuous integration and delivery, agile development, or those with frequent release cycles, as it enables quick and safe experimentation and feature rollouts.
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, ConfigCat should be more popular than Freshdesk. It has been mentiond 55 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
I've said a lot about OpenFeature. Let's see how it integrates with ConfigCat, a feature management platform with first-class OpenFeature support. - Source: dev.to / 7 months ago
ConfigCat - ConfigCat is a developer-centric feature flag service with unlimited team size, excellent support, and a reasonable price tag. Free plan up to 10 flags, two environments, 1 product, and 5 Million requests per month. - Source: dev.to / over 1 year ago
ConfigCat allows you to manage your feature flags from an easy-to-use dashboard, including the ability to set targeting rules for releasing features to a specific segment of users. These rules can be based on country, email, and custom identifiers such as age, eye color, etc. - Source: dev.to / over 1 year ago
I recently started helping my friend @jordan-t-romero with a NextJS and NodeJS project she is working on. This weekend we incorporated ConfigCat so that we can add feature flags to control what content is displayed in the different environments (local, staging, production, etc.). - Source: dev.to / almost 2 years ago
But how can you be sure you’re making the right changes? It’s impossible to read your clients’ minds, but A/B testing might just be the next best thing. In this article, I’ll guide you through conducting an A/B test on an Android (Kotlin) application using ConfigCat’s feature flag management system and Amplitude. - Source: dev.to / almost 2 years ago
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