Software Alternatives, Accelerators & Startups

Folge VS Document360

Compare Folge VS Document360 and see what are their differences

Folge logo Folge

The fastest tool for creating step-by-step guides.

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
  • Folge Landing page
    Landing page //
    2022-09-29

Folge is a desktop app to easily create professional visual guides and tutorials in minutes. Capture steps with every click of the mouse, to document any task you are performing or simply import your own images. Customize your screenshots: add shapes, arrows, lines, and text. Hide sensitive information. Add step icons for multi-step instructions. Give each step a name and html formatted description. Export your guides in one of many formats: pdf, doc, powerpoint slides, html, markdown, plain text. Every export format has its own customization settings and options.

  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

Folge

Website
folge.me
$ Details
freemium โ‚ฌ65 / One-off (1 user)
Platforms
-
Release Date
2020 August

Document360

$ Details
paid Free Trial $99 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

Folge features and specs

  • User-Friendly Interface
    Folge offers a simple and intuitive interface that allows users to create step-by-step guides with ease. This can be particularly beneficial for individuals or teams without advanced technical skills.
  • Time-Saving
    By automating the process of capturing screenshots and generating documentation, Folge can significantly reduce the time required for creating instructional materials.
  • Versatile Output Formats
    Folge supports multiple output formats, such as PDF, Word, and HTML, providing flexibility in how users share and present their documentation.
  • Collaboration Features
    The tool allows for easy sharing and collaboration, which is ideal for teams working on documentation together or needing input from multiple stakeholders.
  • Regular Updates
    Folge is regularly updated to include new features and improvements, ensuring that users benefit from the latest technology advancements.

Document360 features and specs

  • Search Functionality
    AI powered search
  • category manager
    Can add upto 6 sub categories
  • Version Control
    Can maintain multiple version of the article with time stamp
  • Multilingual capability
    Can localize your Knowledge base in multiple languages
  • Collaboration Tools
    Collaborate with team for discussion and reviews
  • Analytics and Reporting
    Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector
    Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions
    Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Analysis of Document360

Overall verdict

  • Yes, Document360 is generally considered a good choice for businesses seeking a comprehensive knowledge management solution. Its ease of use, along with its powerful features, has made it a popular option among small to medium-sized businesses looking to enhance their documentation process.

Why this product is good

  • Document360 is considered a reputable knowledge base software due to its intuitive interface, robust set of features for document management, and excellent customer support. It allows teams to efficiently create, organize, and maintain documentation, making it easier for users to find information quickly. Key features include a powerful text editor, version control, analytics, and collaboration tools.

Recommended for

  • Small to medium-sized businesses
  • Teams needing collaborative documentation tools
  • Companies looking to improve their knowledge management processes
  • Organizations aiming to provide better support and information access to customers

Folge videos

Kawaki VS Boruto Uzumaki! - Boruto: Naruto NEXT GENERATIONS Folge/Episode 1 Review

More videos:

  • Review - Borutos 'Dunkles' Erwachen! | Boruto Folge/Episode 76 Review
  • Review - VEGETAS STOLZ VS JIRENS WILLEN! - Dragonball Super Folge/Episode 122 Review

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story โ€” Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity

0-100% (relative to Folge and Document360)
Productivity
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Documentation
32 32%
68% 68
Document Management
13 13%
87% 87

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Folge and Document360

Folge Reviews

We have no reviews of Folge yet.
Be the first one to post

Document360 Reviews

  1. Pradeepa Somasundaram
    ยท Product manager at Kovai.co ยท
    Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    ๐Ÿ Competitors: ProProfs Knowledge Base
    ๐Ÿ‘ Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Sunil
    ยท Head Of Media at Nestle ยท
    Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    ๐Ÿ Competitors: Zendesk
    ๐Ÿ‘ Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

11 Popular Knowledge Management Tools to Consider in 2025ย 
Document360 is an AI-powered knowledge base platform to help your business create, manage, and publish a knowledge base. These knowledge bases can be internal (for employee use) or external (for customer self-service).
Source: knowmax.ai
Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360โ€™s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, Document360 should be more popular than Folge. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Folge mentions (11)

  • Ask HN: What are you working on (September 2025)?
    For the past 5 years, almost every day I'm working on https://folge.me - desktop and offline alternative to scribehow, tango and similar apps for creating step by step guides and SOPs. - Source: Hacker News / 11 months ago
  • Ask HN: Is anyone making money selling traditional downloadable software?
    I have been doing this for the past 5 years with https://folge.me. A one-time payment alternative to Scribehow, Tango.us and myriads of similar apps. I can't say that this is a very profitable business, especially given that I don't charge any fees for the updates, but I quite enjoy talking to users, finding out their needs, and improving Folge over time. I think Folge has become my hobby. - Source: Hacker News / over 1 year ago
  • Ask HN: What Are You Working On? (October 2024)
    Thank you for pointing it out! The link should be https://folge.me. - Source: Hacker News / almost 2 years ago
  • Is there a platform, AI or otherwise that can help me create process documentation from a mess faster?
    You can take a look at https://folge.me - app for creating step by step guides and tutorials. Source: about 3 years ago
  • Looking for some kind of technical documentation editor
    I apologize for the shameless promo, but I have been working on an app that does exactly what you want - https://folge.me/ . It is a desktop app for creating instructions, step-by-step guides, and capturing workflows. A one-time price, no subscriptions, and a fully offline app available for both Mac and Windows. Source: over 3 years ago
View more

Document360 mentions (21)

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What are some alternatives?

When comparing Folge and Document360, you can also consider the following products

ScribeHow - Create step-by-step user guides, with a simple click

Confluence - Confluence is content collaboration software that changes how modern teams work

Tango.us - Tango instantly turns what you know into step-by-step guidanceโ€”no videos, meetings, or screen shares required.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

MagicHow - MagicHow is a free step-by-step guide creation tool for automatic process documentation and creating instructional documents like how-to guides, manuals, tutorials, and standard operating procedures (SOPs).

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin