Software Alternatives & Startups
Register | Login

Float VS Five9

Compare Float VS Five9 and see what are their differences

Float

The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.

Rating
0 reviews
Pricing
$5 / Monthly ($5/person scheduled/month)
Alternatives Is it good?
Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Rating
0 reviews
Alternatives Is it good?
Monitask
Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Float should be more popular than Five9. It has been mentioned 2 times since March 2021.

social mentions
2 vs 1
Resource Scheduling popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Float
Five9
Website float.com five9.com
Pricing
$5 / Monthly ($5/person scheduled/month) Official pricing
Official pricing
Platforms
Browser iOS Android
β€”
Company 2012 Startup from the United States
Listed in
Employee Scheduling Resource Scheduling Resource Management Project Planning Project Management Productivity +3
Communication Enterprise Communication Customer Support Call Center Software +1

About Float and Five9

In their own words, as submitted to SaaSHub.

Float
Five9

Float is the world's leading resource management software for agencies, studios, and firms. Since 2012, Float has been helping the world’s best teams including RGA, VICE, Deloitte, and Buzzfeed schedule and deliver over 5.5million tasks, in more than 150 countries. With an easy to use, intuitive...

Read more about Float

No description of Five9 yet.

Features and specs

What each product offers, as listed by its team.

Float 5 features
Five9 5 features
  • User-Friendly Interface
    Float offers an intuitive and easy-to-navigate interface, making it accessible for users of all skill levels.
  • Collaboration Tools
    Float provides robust collaboration features, including real-time updates and team communication capabilities, which enhance team coordination.
  • Resource Management
    The platform excels at resource management, allowing for efficient allocation and tracking of team members and project resources.
  • Integrations
    Float integrates with popular tools like Slack, Trello, and Asana, streamlining workflows and improving productivity.
  • Mobile Accessibility
    With mobile accessibility, users can manage schedules and resources on-the-go, adding flexibility to their project management.

Possible disadvantages

  • Cost
    Float may be considered expensive for small businesses or startups due to its subscription pricing model.
  • Limited Customization
    Users may find limitations in terms of customization options for specific needs or preferences.
  • Learning Curve
    Despite its user-friendly design, there may still be a learning curve for users who are new to project management tools.
  • Performance Issues
    Some users report occasional performance issues, such as slow loading times or lag, particularly with larger projects.
  • Reporting Features
    While adequate for basic needs, the reporting and analytics features may not be as advanced as some competitors.
  • Scalability
    Five9 provides a highly scalable cloud-based contact center solution that can grow with your business, accommodating small teams to large enterprises.
  • AI and Automation
    The platform leverages advanced AI and automation tools, such as predictive dialing and intelligent virtual agents, to streamline operations and improve efficiency.
  • Omni-Channel Capabilities
    Five9 enables seamless customer interactions across multiple channels including voice, email, chat, social media, and SMS, enhancing customer experience.
  • Integrations
    It offers robust integration capabilities with various CRM and business tools like Salesforce, Zendesk, and Microsoft Dynamics, facilitating a unified workflow.
  • User-Friendly Interface
    The platform features an intuitive and user-friendly interface, making it easy for agents and administrators to navigate and use effectively.

Possible disadvantages

  • Cost
    Five9 can be relatively expensive compared to some other contact center solutions, making it less viable for very small businesses or startups.
  • Complex Setup
    Initial setup and configuration can be complex and may require significant time and technical expertise, which could be a barrier for smaller organizations.
  • Learning Curve
    Despite its user-friendly interface, the comprehensive features and customization options can present a learning curve for new users and require additional training.
  • Dependency on Internet
    Being a cloud-based solution, Five9 is highly dependent on a stable internet connection. Any disruptions in internet service can significantly impact its performance.
  • Support Response Time
    Some users have reported slower response times from Five9 support, which can be problematic for resolving urgent issues quickly.

Analysis

An editorial look at what each product does well and who it suits.

Float
Five9

Overall verdict

  • Float is generally well-regarded and is a strong choice for teams looking for a reliable resource management solution. While it may not suit all businesses, particularly those seeking a broader project management suite, it excels in its niche.

Why this product is good

  • Float is considered good due to its user-friendly interface, robust features, and seamless integrations with various project management tools. It allows teams to efficiently plan, schedule, and track resources, ensuring optimal utilization and project efficiency.

Recommended for

  • Project managers who need to allocate resources quickly and effectively.
  • Small to medium-sized businesses looking for a straightforward resource management tool.
  • Teams that integrate with other popular project management software and need complementary resource scheduling.

Overall verdict

  • Overall, Five9 is considered a strong solution for businesses looking for efficient and scalable contact center software, benefiting from its wide range of features and ability to tailor solutions to specific business needs.

Why this product is good

  • Five9 is a cloud-based contact center solution that offers various customer service features like automated workflows, real-time analytics, and robust integration options with CRM platforms, making it a versatile choice for businesses seeking to enhance their customer support operations.

Recommended for

    Five9 is recommended for medium to large enterprises that require a reliable and flexible contact center platform with sophisticated call routing, extensive CRM integrations, and strong support features to manage high volumes of customer interactions effectively.

Videos

Walkthroughs and reviews on video.

Float 3 videos + Add
Five9 3 videos + Add

Sonic NEW Lemonberry Slush Float Review πŸ‹πŸ“

More videos

  • - Swimways Baby Float Review | Dude Dad
  • - Glorious G Float Review.. Should You Upgrade To Ceramic Mouse Feet?

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos

  • - Outbound Five9 Overview
  • - Why Five9

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Float
Five9
100% 100%
Resource Scheduling
0% 0%
0% 0%
Communication
100% 100%
100% 100%
Employee Scheduling
0% 0%
0% 0%
Enterprise Communication
100% 100%

User comments

Share your experience with using Float and Five9. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Float no reviews yet
Five9 no reviews yet

View more

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Float 2 mentions
Five9 1 mention
  • 2022 Accounting/time billing ideas for SW dev consulting? On my second, not really happy
    You wouldn't want something like NetSuite just for time entry. Try float.com, one of my clients uses this and it seems to be work and is simple. Source: over 4 years ago
  • Project/Team Management software/platform assistance needed
    Schedule more than one task to a team member per day i.e. Hours per task per day - float.com and avasa.com allows this. Source: almost 5 years ago
  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com,... Source: over 4 years ago

Alternatives to Float and Five9

When comparing Float and Five9, you can also consider the following products.

Loading...