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MIDAS VS Five9

Compare MIDAS VS Five9 and see what are their differences

MIDAS

MIDAS is a web based Room Booking & Resource Scheduling Software system. Available to download & run on your server or as an online hosted cloud application

Rating
0 reviews
Pricing
Paid Free trial $30 / Monthly (Cloud Hosted Option (1 user / 10 venues))
Alternatives Is it good?
Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Rating
0 reviews
Alternatives Is it good?
Enzo Dialer
Transform your outbound calling with Enzo Dialer. Cloud-based power and multi-line dialing, caller ID rotation, and two-way Follow Up Boss integration. Schedule your discovery call today. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, MIDAS should be more popular than Five9. It has been mentioned 6 times since March 2021.

social mentions
6 vs 1
Resource Scheduling popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

MIDAS
Five9
Website mid.as five9.com
Pricing
Paid Free trial $30 / Monthly (Cloud Hosted Option (1 user / 10 venues)) Official pricing
Official pricing
Platforms
Web Cross Platform Browser Cloud +1
—
Company — Startup from the United States
Listed in
Meeting Room Booking Software Booking Software Resource Scheduling Online Venue Booking Calendar And Scheduling Event Scheduling Online Bookings Appointments and Scheduling Employee Scheduling +6
Communication Enterprise Communication Customer Support Call Center Software +1

About MIDAS and Five9

In their own words, as submitted to SaaSHub.

MIDAS
Five9

MIDAS is an easy to use yet powerful room booking system giving you complete control over your room bookings and resource scheduling, and trusted by organizations and businesses of all shapes and sizes around the world. Simply accessed through your favorite web browser, on your desktop, laptop,...

Read more about MIDAS

No description of Five9 yet.

Features and specs

What each product offers, as listed by its team.

MIDAS 40 features
Five9 5 features
  • Analytics and Reporting
  • API
  • Billing/Invoicing
  • Bookings
  • Branding
  • Backups
  • Bulk import/export
  • Clean UI
  • Cloud-based
    Yes (a self-hosted edition is also available)
  • Calendar
  • Data Import/Export
  • Drag & Drop Interface
  • Demo
  • Email notifications
  • Email Templates
  • Email Support
  • Free Trial
  • Help Documentation
  • Integrations
  • Knowledge Base
    https://mid.as/kb
  • Live Chat Support
  • Notifications
  • Online Bookings
  • Pricing
    See https://mid.as/pricing
  • Quickbooks integration
  • Reports
  • Reporting
  • Responsive Design
  • Reports & analytics
  • Scheduling
  • Slack integration
  • Support
  • User And Group Management
  • Unlimited Users
    Option
  • User Permission Management
  • User-Friendly Interface
  • Users
    1 - Unlimited
  • White Labeling
    Option
  • Web App
  • Xero integration
  • Scalability
    Five9 provides a highly scalable cloud-based contact center solution that can grow with your business, accommodating small teams to large enterprises.
  • AI and Automation
    The platform leverages advanced AI and automation tools, such as predictive dialing and intelligent virtual agents, to streamline operations and improve efficiency.
  • Omni-Channel Capabilities
    Five9 enables seamless customer interactions across multiple channels including voice, email, chat, social media, and SMS, enhancing customer experience.
  • Integrations
    It offers robust integration capabilities with various CRM and business tools like Salesforce, Zendesk, and Microsoft Dynamics, facilitating a unified workflow.
  • User-Friendly Interface
    The platform features an intuitive and user-friendly interface, making it easy for agents and administrators to navigate and use effectively.

Possible disadvantages

  • Cost
    Five9 can be relatively expensive compared to some other contact center solutions, making it less viable for very small businesses or startups.
  • Complex Setup
    Initial setup and configuration can be complex and may require significant time and technical expertise, which could be a barrier for smaller organizations.
  • Learning Curve
    Despite its user-friendly interface, the comprehensive features and customization options can present a learning curve for new users and require additional training.
  • Dependency on Internet
    Being a cloud-based solution, Five9 is highly dependent on a stable internet connection. Any disruptions in internet service can significantly impact its performance.
  • Support Response Time
    Some users have reported slower response times from Five9 support, which can be problematic for resolving urgent issues quickly.

Analysis

An editorial look at what each product does well and who it suits.

MIDAS
Five9

Overall verdict

  • Overall, MIDAS is considered a solid choice for individuals looking to diversify their portfolio and take advantage of a well-rounded investment platform.

Why this product is good

  • MIDAS, or mid.as, is seen as a promising platform due to its user-friendly interface, a wide range of investment options, and strong customer support. The platform also has competitive fees and robust security measures, which make it appealing to both new and experienced investors.

Recommended for

    MIDAS is recommended for beginners seeking a straightforward entry into investing, as well as seasoned investors who appreciate a comprehensive platform with various financial instruments and tools to enhance their investment strategies.

Overall verdict

  • Overall, Five9 is considered a strong solution for businesses looking for efficient and scalable contact center software, benefiting from its wide range of features and ability to tailor solutions to specific business needs.

Why this product is good

  • Five9 is a cloud-based contact center solution that offers various customer service features like automated workflows, real-time analytics, and robust integration options with CRM platforms, making it a versatile choice for businesses seeking to enhance their customer support operations.

Recommended for

    Five9 is recommended for medium to large enterprises that require a reliable and flexible contact center platform with sophisticated call routing, extensive CRM integrations, and strong support features to manage high volumes of customer interactions effectively.

Videos

Walkthroughs and reviews on video.

MIDAS 1 video + Add
Five9 3 videos + Add

Introduction to MIDAS

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos

  • - Outbound Five9 Overview
  • - Why Five9

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
MIDAS
Five9
100% 100%
Resource Scheduling
0% 0%
0% 0%
Communication
100% 100%
100% 100%
Employee Scheduling
0% 0%
0% 0%
Enterprise Communication
100% 100%

Questions & Answers

As answered by people managing MIDAS and Five9.

What makes your product unique?

MIDAS's answer

MIDAS is the only mature, purpose-built room and resource scheduling system offering the customer's choice of cloud or self-hosted deployment, with fixed transparent pricing and a 20-year track record. Our median active customer retention is over 9 years!

Why should a person choose your product over its competitors?

MIDAS's answer

Booking systems come and go, and migrating between them is painful. MIDAS has been continuously developed and supported by its original developer since 2006 - celebrating 20 years in 2026 - and our median customer has been with us for over 9 years. Choose software you won't need to replace.

MIDAS pricing is published openly in five currencies and based on just two things: how many venues and how many users you need. No per-booking fees, no usage tiers, no quote requests - the price you see is the price you pay, and renewals are charged at the same standard published rates.

What's the story behind your product?

MIDAS's answer

MIDAS was originally developed for a large performing arts college in the UK back in 2005. Realizing its potential to help other organizations manage their room and resources bookings, it was first commercially released in early 2006. In the twenty years since, MIDAS remains in active development, with several feature-rich updates released every year and trusted by a worldwide customer base. You can read more about our backstory here

Which are the primary technologies used for building your product?

MIDAS's answer

MIDAS is written in Perl - a language commonly found on almost all web servers, and which can be readily installed on those without. The backend database supports both MySQL and MariaDB, and the front end is a mix of HTML, CSS and Javascript

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

MIDAS no reviews yet
Five9 no reviews yet

We have no reviews of MIDAS yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

MIDAS 6 mentions
Five9 1 mention
  • Strawberry Perl vs ActivePerl
    "Perl" is the coding language we develop our MIDAS web based room booking and resource scheduling software in. - Source: dev.to / almost 4 years ago
  • Revisiting ActivePerl
    As "berrybrew" is specific to Strawberry perl, and we still technically support (but don't recommend ActivePerl), we tend to spin up VMs when we need to test our MIDAS software different versions of Strawberry/ActivePerl. Source: about 5 years ago
  • Revisiting ActivePerl
    So for any self-hosted customer wishing to use install our MIDAS scheduling software on their Windows server, we suggest you avoid ActivePerl and use Strawberry Perl instead. Source: about 5 years ago

View more

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com,... Source: over 4 years ago

Alternatives to MIDAS and Five9

When comparing MIDAS and Five9, you can also consider the following products.

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