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Five9 VS Ringside

Compare Five9 VS Ringside and see what are their differences

Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Five9 Landing page
Rating
0 reviews
Alternatives Is it good?
Ringside

Power dialler for HubSpot with live AI coaching. Dial from the record, transcribe both sides live, log the call in one click.

Ringside Press Call on a HubSpot contact and Ringside opens with the number filled in and a pre-call brief built from the record.
Rating
0 reviews
Pricing
Paid Free trial $49 / Monthly (Starter, per user, $39 billed annually)
Alternatives Is it good?
BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. sponsored

Which is more popular?

Based on our record, Five9 seems to be more popular. It has been mentioned 1 time since March 2021.

social mentions
1 vs 0
Communication popularity
100% vs 0%
alternatives listed
240+ vs 10

Base details

Website, pricing, platforms and company facts side by side.

Five9
Ringside
Website five9.com ringsidecoach.com
Pricing
Official pricing
Paid Free trial $49 / Monthly (Starter, per user, $39 billed annually) Official pricing
Company Startup from the United States Startup from the United Kingdom · 1 - 9 employees · 2026
Listed in
Communication Enterprise Communication Customer Support Call Center Software +1
Auto Dialer Sales Enablement Call Management Call Center Software Communication Cloud Contact Center Sales Sales Tools Sales Intelligence AI Sales Automation +8

About Five9 and Ringside

In their own words, as submitted to SaaSHub.

Five9
Ringside

No description of Five9 yet.

Ringside is a power dialler for HubSpot with real-time AI coaching. Reps dial from the contact record, from HubSpot's universal call remote, or from the Ringside dashboard on a desktop or phone browser. Ringside rings the rep's own handset first, then bridges the prospect. From the dashboard a...

Read more about Ringside

Features and specs

What each product offers, as listed by its team.

Five9 5 features
Ringside 4 features
  • Scalability
    Five9 provides a highly scalable cloud-based contact center solution that can grow with your business, accommodating small teams to large enterprises.
  • AI and Automation
    The platform leverages advanced AI and automation tools, such as predictive dialing and intelligent virtual agents, to streamline operations and improve efficiency.
  • Omni-Channel Capabilities
    Five9 enables seamless customer interactions across multiple channels including voice, email, chat, social media, and SMS, enhancing customer experience.
  • Integrations
    It offers robust integration capabilities with various CRM and business tools like Salesforce, Zendesk, and Microsoft Dynamics, facilitating a unified workflow.
  • User-Friendly Interface
    The platform features an intuitive and user-friendly interface, making it easy for agents and administrators to navigate and use effectively.

Possible disadvantages

  • Cost
    Five9 can be relatively expensive compared to some other contact center solutions, making it less viable for very small businesses or startups.
  • Complex Setup
    Initial setup and configuration can be complex and may require significant time and technical expertise, which could be a barrier for smaller organizations.
  • Learning Curve
    Despite its user-friendly interface, the comprehensive features and customization options can present a learning curve for new users and require additional training.
  • Dependency on Internet
    Being a cloud-based solution, Five9 is highly dependent on a stable internet connection. Any disruptions in internet service can significantly impact its performance.
  • Support Response Time
    Some users have reported slower response times from Five9 support, which can be problematic for resolving urgent issues quickly.
  • One-click dial from HubSpot
    Dial from the contact record or HubSpot's universal call remote, with a pre-call brief built from the record.
  • Power dialler
    Point Ringside at a HubSpot list and it dials each prospect in turn while the rep's line stays held.
  • Live AI coaching
    Both sides transcribe live and the coach scores the call against MEDDIC, SPIN, BANT or your own framework.
  • One-click call logging
    Pick an outcome and the summary, action items and full transcript land on the HubSpot contact timeline.

Analysis

An editorial look at what each product does well and who it suits.

Five9
Ringside

Overall verdict

  • Overall, Five9 is considered a strong solution for businesses looking for efficient and scalable contact center software, benefiting from its wide range of features and ability to tailor solutions to specific business needs.

Why this product is good

  • Five9 is a cloud-based contact center solution that offers various customer service features like automated workflows, real-time analytics, and robust integration options with CRM platforms, making it a versatile choice for businesses seeking to enhance their customer support operations.

Recommended for

    Five9 is recommended for medium to large enterprises that require a reliable and flexible contact center platform with sophisticated call routing, extensive CRM integrations, and strong support features to manage high volumes of customer interactions effectively.

No analysis of Ringside yet.

Videos

Walkthroughs and reviews on video.

Five9 3 videos + Add
Ringside 1 video + Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos

Ringside for HubSpot: power dialler with live AI coaching

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Five9
Ringside
100% 100%
Communication
0% 0%
0% 0%
Call Management
100% 100%
100% 100%
Enterprise Communication
0% 0%
0% 0%
Sales Enablement
100% 100%

Questions & Answers

As answered by people managing Five9 and Ringside.

What makes your product unique?

Ringside's answer:

Ringside runs inside HubSpot rather than beside it. A rep presses Call on a contact record, Ringside rings the rep's own handset and bridges the prospect, and both sides of the conversation transcribe live while a coach scores it against MEDDIC, SPIN, BANT or a framework you write yourself. Pick an outcome and the call, an AI summary, action items and the full transcript are written back onto the HubSpot contact. Point it at a HubSpot list and it power-dials that list, holding the rep's line between prospects.

Why should a person choose your product over its competitors?

Ringside's answer:

Most diallers log that a call happened and stop there, and most conversation intelligence tools only review the call after it ends. Ringside does both in one pass: it dials from the HubSpot record or power-dials a HubSpot list, coaches the rep while the call is running, and writes the outcome, summary, action items and transcript back to the contact timeline. Setup is an OAuth connect to your portal, so there is no second CRM to keep in sync and no list export.

How would you describe the primary audience of your product?

Ringside's answer:

SMB and mid-market outbound sales teams that run on HubSpot: SDRs and AEs making the calls, the managers who review them, and the RevOps lead who wants every call, transcript and outcome on the contact record. Teams of one to fifty reps get the most out of it.

What's the story behind your product?

Ringside's answer:

Ringside started from four asks by a RevOps design partner: one-click dial from the HubSpot record, dialling from a phone, recording and transcription pushed back into the record, and HubSpot segments turned into a dialler queue on desktop and mobile. Those four asks are still what the product is built around, which is why it lives in HubSpot rather than asking a team to work somewhere else during the call.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Five9 no reviews yet
Ringside no reviews yet

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We have no reviews of Ringside yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Five9 1 mention
Ringside 0 mentions
  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com,... Source: over 4 years ago

Tracking Ringside since Sep 2026.

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