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Feedly VS LiveAgent

Compare Feedly VS LiveAgent and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Feedly logo Feedly

The content you need to accelerate your research, marketing, and sales.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Feedly Landing page
    Landing page //
    2023-01-30
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Feedly

Website
feedly.com
Pricing URL
Official Feedly Pricing
$ Details
freemium $72.0 / Annually (1000 sources)
Platforms
-
Release Date
-
Edit details

LiveAgent

Website
liveagent.com
Pricing URL
Official LiveAgent Pricing
$ Details
freemium $9.0 / Monthly (Small)
Platforms
Browser Android iOS
Release Date
2004 June
Edit details

Feedly features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Feedly videos

+ Add

Best RSS Reader App for iOS?!?! Feedly Review

More videos:

  • Review - Feedly | The best news curation app!
  • Tutorial - Feedly Tutorial - Free Version 2019

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Feedly and LiveAgent)

Feedly

LiveAgent

RSS
100 100%
RSS
0% 0
Customer Support
0 0%
Customer Support
100% 100
RSS Reader
100 100%
RSS Reader
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Feedly and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Feedly and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Feedly and LiveAgent

Feedly Reviews

Build Own Feed: Best Tools in 2024
Feedly stands out as a versatile platform for content aggregation, offering a user-friendly interface and robust features for organizing and consuming content. With Feedly, users can seamlessly subscribe to RSS feeds from their favorite sources and categorize them into customizable collections. Its magazine-style layout and intuitive design make it easy to browse and...
Source: medium.com
19 Best Feedly Alternatives To Track Insights Across The Web
It’s up to the user to decide whether Feedly Pro is worth the money. Feedly Pro is easily worth the $5 per month you’ll be paying if you use tools like Evernote religiously, continuously hunt for past content, want a stable user experience, and love being at the top of the line at customer service.
Source: technicalustad.com
17 Best RSS Feed Reader And News Aggregation Apps
The free plan allows for casual browsing with up to 100 sources and even the ability to watch YouTube videos. The pro plan is available for more advanced features like content curation, keyword alerts, and note-taking. Streamline your reading experience with Feedly.
Source: blog.contentstudio.io
The Best RSS Feed Readers for Streamlining the Internet
Feedly is probably the most popular RSS reader on the web, for good reason. It's well-designed and easy to use, and it offers great search options so it's easy to add all your favorite sites. It lacks one thing that makes Inoreader slightly better for my use—the YouTube syncing—but otherwise Feedly is an excellent choice.
Source: www.wired.com
How to use Feedly with Twitter to replace Nuzzel
Here's how to use Feedly Pro+ to view Twitter and Twitter Lists—along with a few tweaks to the default settings. My examples will focus on Twitter Lists, but you may add user accounts and Twitter searches in Feedly, as well. In most cases, I'd advise doing the initial transition and set up from a web browser on a laptop or desktop. Once you have everything set up, your...
Source: www.techrepublic.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Feedly seems to be more popular. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Feedly mentions (20)

  • First-Gen Social Media Users Have Nowhere to Go
    Maybe not a perfect replacement, but have you tried Feedly? https://feedly.com/. - Source: Hacker News / 4 months ago
  • Killed by Google
    Pretty sure Feedly is the most popular news aggregator these days. I've been using it for years, and it is great. https://feedly.com/. - Source: Hacker News / 9 months ago
  • Killed by Google
    Https://feedly.com/ might fit the bill. - Source: Hacker News / 9 months ago
  • At its peak, Google Reader had 30M users but no executive support
    There is an amazing alternative with far more features and thoughtfully designed in https://feedly.com/. - Source: Hacker News / 11 months ago
  • NotebookLM: An AI Notebook
    > Google Reader was painful to lose at the time. But how many RSS feeds do you now follow? I've been a happy Feedly[1] user for many years since that dark day, and appear to be currently pulling nearly 70 feeds. [1]: https://feedly.com. - Source: Hacker News / 11 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Feedly and LiveAgent, you can also consider the following products

Inoreader - Dive into your favorite content. The content reader for power users who want to save time.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tiny Tiny RSS - Web-based news feed aggregator, designed to allow you to read news from any location, while feeling...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NewsBlur - NewsBlur is a personal news reader that brings people together to talk about the world.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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