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Feedier is an accessible feedback platform that lets teams get instant clarity on their usersโ experiences and future needs.
Create playful feedback forms that can be automated and sent during your usersโ key touchpoints. Feedierโs dashboard lets you group individual feedback into live journeys. Validate key decisions using easy-to-share visual reports that connect with your existing workflows ๐
โข Interactive forms: Deploy innovative forms quickly with a unique model:ย S.I.R.A. Measureย Satisfaction, collect valuableย Insights,ย Reward to create loyalty, manage you feedback with Live Journeys and finally push anย Action to create engagement.
โข Get more responses: Pushย highly targetedย andย uniqueย feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion.
โข Empower your data: Feedier act as data-hub. Linkย cross-dataย from your applications and services to the feedback you collect.ย Segmentย the data you require. Go one step further withย sentiment analysis, thanks to machine learning analysis.
โข A collaborative platform to infuse actions: Assignย feedback in your teams,ย engageย your participants,ย exportย your data and generate PDF reportsย for your management. Detect what's driving your success and how to innovate faster.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Feedier
LiveAgentFeedier is recommended for businesses of all sizes that are aiming to improve customer experience through insights gathered from structured feedback. It's particularly well-suited for companies that value integrating feedback mechanisms into their existing workflows and those that appreciate having detailed analytics and reporting at their disposal.
LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโa must-have for scaling tech-driven businesses.
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Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
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Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.