Software Alternatives, Accelerators & Startups

Fedora VS LiveAgent

Compare Fedora VS LiveAgent and see what are their differences

Fedora logo Fedora

Fedora creates an innovative, free, and open source platform for hardware, clouds, and containers that enables software developers and community members to build tailored solutions for their users.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Fedora Landing page
    Landing page //
    2023-06-11
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Fedora

Pricing URL
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$ Details
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Platforms
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Release Date
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Fedora features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Fedora videos

omplete Guide: How to Download, Install and Review Fedora 38 Linux on VirtualBox 2023

More videos:

  • Review - Fedora 31 Workstation Review & Gnome 3.34.1 Walkthrough - Linux Distro Reviews
  • Review - Fedora 31 Review | Should You Use It? Find Out!
  • Review - Fedora Workstation 31 Full Review
  • Review - Fedora 34 Reviewed: A Great GNOME distro that's worth checking out!
  • Review - Fedora 34 | This is the ABSOLUTE Best Linux Distro of 2021 Yet (NEW RELEASE!)
  • Review - Review - Fedora Workstation 33 (and why you should avoid it)

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Fedora and LiveAgent)
Operating Systems
100 100%
0% 0
Customer Support
0 0%
100% 100
Linux
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Fedora and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Fedora and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Fedora and LiveAgent

Fedora Reviews

10 Most Popular Linux Distros of the Year 2023
It is available in different editions: Workstations for everyday use, CoreOS for container-focused OS, Server for server-related systems, Fedora Cloud for private and public clouds, and IoT for IoT-related work. Fedora is good for desktop users or developers who want RPM Linux with the latest features.
12 Best Linux Distros You Should Use
And since Fedora is open-source, it also has a few community versions called Spins. Some of the popular spins are Plasma, Xfce, LXQT, MATE, and Cinnamon. Overall, Fedora might not be the best option for absolute beginners, but it’s great for those who know their way around Linux. Besides, Fedora’s got one of the most active distro communities on Reddit. Hence, if something...
Source: beebom.com
Finding the Best Linux Distro for Your Organization
Fedora is a popular, community-driven Linux distro known for its emphasis on new features and technologies, open source collaboration, and strong ties to the upstream software development communities (RHEL). It aims to provide a platform for both desktop and server users, offering the latest software while maintaining a balance between innovation and stability. Fedora users...
The best Linux distributions (operating systems)
Fedora is a free alternative to RHEL but does not provide long-term support. The focus of the operating system is primarily on up-to-dateness, which may come at the expense of stability. Fedora is equally suitable for servers and desktops and uses RPM (known from Red Hat) for package management.
Source: www.ionos.com
6 Best Free Alternatives to Windows for Advanced Users
Considering all this, Fedora is not intimidating to beginners and could be a great first-time Linux experience.
Source: techcult.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Fedora seems to be more popular. It has been mentiond 124 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Fedora mentions (124)

  • what are some good laptops to buy?
    I am using HP Omen. I easily open it, clean it and change the thermal paste every 3 months (they have detailed guides on YouTube). My laptop had another SSD slot and I upgraded it with a new Samsung 1TB SSD and I am looking to upgrade the RAM from 16 GB to 64GB soon. Since I do not like Windows, I have installed Fedora on it. If I want I can turn in into a Hackintosh and install macOS too. The possibilities are... Source: 11 months ago
  • How do I remove this Ubuntu Pro ad from apt?
    You can find the solution at https://getfedora.org /s. Source: about 1 year ago
  • Fedora Project has a new website!
    It looks.. Awesome way better than getfedora.org kudos to the website developers. Source: about 1 year ago
  • Telemetr(ule)y
    Install Fedora (or one of it's spins. Source: about 1 year ago
  • Quick question about Fedora website
    Fedoraproject.org is it a legit website or is getfedora.org the only website ? Source: about 1 year ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Fedora and LiveAgent, you can also consider the following products

Ubuntu - Ubuntu is a Debian Linux-based open source operating system for desktop computers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Linux Mint - Linux Mint is one of the most popular desktop Linux distributions and used by millions of people.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Manjaro - Manjaro Linux is a linux distribution which is based on arch linux. It uses the PACMAN package manager.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.