Software Alternatives, Accelerators & Startups

EspoCRM VS HamaraCRM

Compare EspoCRM VS HamaraCRM and see what are their differences

EspoCRM logo EspoCRM

EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.

HamaraCRM logo HamaraCRM

Smart Business Solutions
  • EspoCRM Landing page
    Landing page //
    2022-08-05

EspoCRM is a web-based application designed with the needs of startups, small and mid-size companies in mind. The software offers a wide range of features for automating every aspect of your business - from simple management of customer interactions and monitoring of the deal progress to advanced reporting and business process automation. It creates a unique and collaborative working environment for your employees with access all the necessary data at any time and from any place.

  • HamaraCRM Ready for growth
    Ready for growth //
    2025-05-12
  • HamaraCRM Call Center Solution
    Call Center Solution //
    2025-05-12
  • HamaraCRM Smart Business Solution
    Smart Business Solution //
    2025-05-12

Hamara CRM application provides a user-friendly, convenient, adaptable, and well-designed platform for professionals and organizational management. This application helps management to maintain their client details simply with zero effort. It provides many other features using which professionals and management can perform their tasks with a single click.

This application builds good communication between clients, professionals, and management with a complete report on client records and payments.

Hamara CRM is a powerful, user-friendly CRM solution designed for businesses of all sizes. It helps you manage client data, appointments, payments, communication, and supportโ€”all in one place. Ideal for healthcare, sales, and service teams, it offers features like WhatsApp integration, call tracking, analytics, ticketing, HR modules, and multi-location support.

With secure data handling, smart scheduling, and real-time insights, Hamara CRM streamlines your operations and boosts customerย satisfaction.

EspoCRM

$ Details
free
Platforms
REST API PHP JavaScript NGINX
Release Date
2014 February
Startup details
Country
Ukraine

HamaraCRM

$ Details
$12.0 / Monthly
Platforms
Web Platforms, Mobile Android
Release Date
2022 June
Startup details
Country
India
State
Telangana
City
Hyderabad
Founder(s)
Alkapally Komuraiah
Employees
1 - 9

EspoCRM features and specs

  • Sales management
    Quotes, Sales Orders, Invoices
  • Marketing Automation
    Campaigns, Email Templates, Target Lists
  • Customer Support
    Customer Portals
  • Inventory Managment
    Products & Product Catalogs
  • Telephony
    Voip Integration, Voice Messages, Inbound & Outbound Calls
  • Team Collaboration
    Real-time Notifications, Stream, Shared Calendars
  • Reports & analytics
    Grid & List Reports, Revenue Forecasts
  • Data Synchronization
    Google Contacts & Calendar, Outlook Contacts & Calendar

HamaraCRM features and specs

  • Client Management
    Effortlessly manage client or patient records with Hamara CRMโ€™s secure, centralized system. Access details, documents, and history instantly with customizable fields and timelinesโ€”no paperwork needed. Consolidates all client or patient data in a unified dashboard Tracks service history, interactions, and notes Allows secure document upload and access Enables advanced search and filtering across clients
  • Appointment Scheduling
    Make appointment booking stress-free for both staff and clients. Hamara CRM lets you offer feasible time slots, manage staff calendars, and even sync with follow-up modules for smarter scheduling. Displays real-time availability Links with each professionalโ€™s schedule Supports rescheduling and cancellations Sends automated booking confirmations
  • WhatsApp & Call Integration
    Connect directly with your clients. Hamara CRM integrates WhatsApp messaging and telephony to let you engage clients instantly โ€” with templates, call logs, and automation. Sends messages via WhatsApp Logs and tracks call interactions Uses message templates for fast replies Supports Click-to-Call
  • Financial Performance Analytics
    The administrative department can easily track the payment details and modes of payment for clients, facilitating efficient financial management.
  • Meticulous Client Overview
    Professionals using this feature can view each and every detail of a clientโ€™s case history, aiding in comprehensive analysis.
  • Client Data Management
    This feature helps to maintain complete data of the client, ensuring all relevant information is accessible.
  • Client Follow-up
    This feature helps maintain complete data of the clients, making it easy to sort out client data with a particular search.

Analysis of EspoCRM

Overall verdict

  • EspoCRM is a robust and versatile CRM solution that is well-suited for organizations looking for an open-source option with customizable features. It is generally positively reviewed for its ease of use and the value it provides at a competitive cost.

Why this product is good

  • EspoCRM is considered a good choice because it offers a user-friendly interface, a variety of features that cater to small and medium-sized businesses, and it is highly customizable. It allows businesses to manage their relationships and automate workflows effectively. Additionally, it is open-source, which provides flexibility in terms of development and integration with other tools and systems.

Recommended for

  • Small to medium-sized businesses
  • Organizations looking for an open-source CRM solution
  • Companies requiring a customizable CRM system
  • Businesses that need workflow automation and efficient relationship management
  • Teams looking for an easy-to-use interface with good community and support options

EspoCRM videos

Using EspoCRM

More videos:

  • Review - EspoCRM - General Overview | CRM
  • Review - Workflow in EspoCRM | Powerful Automation in your Business

HamaraCRM videos

HamaraCRM Features Overview โ€“ Powerful CRM Software for Clinics, Ayurveda, Homeopathy & Herbal Businesse

Category Popularity

0-100% (relative to EspoCRM and HamaraCRM)
CRM
97 97%
3% 3
Sales
98 98%
2% 2
Business Productivity
0 0%
100% 100
Sales Workflow
100 100%
0% 0

Questions & Answers

As answered by people managing EspoCRM and HamaraCRM.

What makes your product unique?

HamaraCRM's answer:

HamaraCRM is an all-in-one, India-focused CRM that combines client management, healthcare tools, HR, and support systems in one secure and customizable platform. Itโ€™s easy to use, works with WhatsApp and SMS, supports multiple locations, and is available both as a cloud service and self-hosted solution.

Why should a person choose your product over its competitors?

HamaraCRM's answer:

Because HamaraCRM offers everything in one place โ€” client management, appointments, payments, HR, and support โ€” all tailored for Indian businesses. Itโ€™s easy to use, affordable, works with WhatsApp and SMS, and can be customized to fit any industry.

How would you describe the primary audience of your product?

HamaraCRM's answer:

Our primary audience includes Indian clinics, healthcare professionals, small businesses, and service providers who need an easy, all-in-one CRM to manage clients, appointments, payments, staff, and communication โ€” without the complexity or high cost of bigger CRM tools.

What's the story behind your product?

HamaraCRM's answer:

HamaraCRM was born out of a real need faced by small businesses and clinics in India โ€” the need for a simple, affordable, and powerful CRM that understands local workflows. Built by a team with years of experience in software and customer service, it was designed to bring all essential tools like client management, appointments, HR, payments, and communication into one easy platform. โ€œHamaraโ€ means โ€œoursโ€ โ€” and thatโ€™s exactly what this CRM is: made for us, by us.

Which are the primary technologies used for building your product?

HamaraCRM's answer:

HamaraCRM is built using PHP for the backend and MySQL for the database. The frontend uses Bootstrap for responsive design, with AJAX for smooth, reload-free interactions. It also supports integration with APIs for WhatsApp, SMS (MSG91, Twilio), email (SMTP), and secure data handling with encryption.

Who are some of the biggest customers of your product?

HamaraCRM's answer:

HamaraCRM proudly serves a range of trusted clients across healthcare, services, and small business sectors. Some of our prominent customers include leading multi-speciality hospitals, diagnostic centers, and IT service providers in India who rely on us for client management, appointment scheduling, and support automation.

(Note: Specific client names can be shared upon request or with their permission for case studies.)

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare EspoCRM and HamaraCRM

EspoCRM Reviews

  1. oliverkalish
    Open-source solution that truly meets your needs

    Weโ€™ve been using EspoCRM for over a year already and so far it has met all of our needs. The ability to shape the system around our work processes has been the biggest advantage for us. Weโ€™ve customized fields, layouts, and even created new entities using Entity Manager without touching the code. The interface is clean and new team members pick it up quickly. We mainly use it for managing leads, tracking opportunities, sending mass emails, and automating follow-ups. The automation has saved us a lot of manual effort and reduced mistakes.

    ๐Ÿ Competitors: HubSpot, Vtiger Sales
  2. Jerry Hamilton
    ยท Marketing Manager ยท
    A convenient CRM platform for lead management and marketing

    We use EspoCRM to solve many tasks. In particular, the marketing department actively uses this platform for lead storage, contact management and email automation.

    ๐Ÿ Competitors: Zoho CRM, HubSpot CRM
    ๐Ÿ‘ Pros:    A wide range of tools|Customization and automation capabilities|An active community
    ๐Ÿ‘Ž Cons:    A limited list of integrations with popular services and apps

HamaraCRM Reviews

We have no reviews of HamaraCRM yet.
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What are some alternatives?

When comparing EspoCRM and HamaraCRM, you can also consider the following products

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Salesforce - CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Mautic - Mautic is marketing automation software (email, social, & more).

WATI - No-code chatbot builder for WhatsApp Business