We’ve been using EspoCRM for over a year already and so far it has met all of our needs. The ability to shape the system around our work processes has been the biggest advantage for us. We’ve customized fields, layouts, and even created new entities using Entity Manager without touching the code. The interface is clean and new team members pick it up quickly. We mainly use it for managing leads, tracking opportunities, sending mass emails, and automating follow-ups. The automation has saved us a lot of manual effort and reduced mistakes.

We use EspoCRM to solve many tasks. In particular, the marketing department actively uses this platform for lead storage, contact management and email automation.

We work in an agency that develops websites mainly in WordPress, and regularly based on our experience over several years of working with multiple clients, we have discovered that one of the main problems between agency-client is communication, which often sometimes is tedious and fruitless, but now with the visual debugger is easy to point in the screen what needs to be changed and do it quickly. Also, we had a problem calculating how much our will cost our services for the customers according to the time spent on their projects but now with the "Time tracking" function, we can know exactly how much time was dedicated to the project and based on that invoice the client with greater certainty.

I think this is a great solution for web designers that needs to clear all visual bugs of a website fast to deliver in less time and get more jobs quickly.