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Join millions and bring your ideas and projects to life with Envato - the world's leading marketplace and community for creative assets and creative people.

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AI customer service platform — AI agent, live chat, help desk, and ticketing in one workspace. Handle support, capture leads, and turn buying signals into revenue.

Which is more popular?
Based on our record, Envato seems to be more popular. It has been mentioned 8 times since March 2021.
Website, pricing, platforms and company facts side by side.
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|---|---|---|
| Website | elements.envato.com | text.com |
| Pricing | — | |
| Platforms | — | |
| Company | 2006 | Startup from the United States · 250 - 499 employees · 2025 |
| Listed in |
In their own words, as submitted to SaaSHub.


No description of Envato yet.
Text is an AI customer service platform built for businesses that want their support operation to generate revenue, not just reduce ticket volume. Most platforms treat support conversations as a cost to minimize. Text treats them as a sales channel — because buying signals may be hiding in...
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
IS ENVATO ELEMENTS WORTH THE MONEY? - AN HONEST REVIEW!
More videos
Text App Demo
How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Envato and Text.com.
Text.com's answer:
Text App is the first AI-native customer service platform that unifies live chat, ticketing, chatbots, and automation in one intuitive workspace. Unlike legacy tools that bolt AI on top, Text Intelligence™ is built into every workflow — automatically handling inquiries, routing tickets, and assisting agents in real time. This makes support not only faster and more consistent but also easier to scale without complexity.
Text.com's answer:
Text App offers a rare combination of speed, simplicity, and scalability. Competing platforms often require multiple add-ons or complex integrations to achieve the same result. With Text App, businesses get one workspace for all customer interactions, AI automation included out of the box, and a setup that takes less than an hour. Teams can reduce repetitive tasks by up to 80% and deliver a better customer experience, all while lowering total cost of ownership.
Text.com's answer:
Our primary audience is ecommerce and digital-first businesses — companies that live in the inbox and need to manage a high volume of customer interactions across web, email, and messaging apps like WhatsApp and Messenger. Text App also serves SaaS, retail, and service companies looking for AI-powered support software that can scale from 50 to 5,000 conversations a day.
Text.com's answer:
Text App is the result of over 20 years of building customer communication tools at Text®. We listened to thousands of companies using LiveChat, HelpDesk, and ChatBot, and saw the frustration of managing multiple disconnected products. Instead of adding another layer, we started fresh — creating one AI-first platform that brings everything together. Text App is the evolution of decades of experience, redesigned for speed, automation, and modern customer expectations.
Text.com's answer:
Text App is built as a cloud-native SaaS platform. It uses modern web technologies including React, Node.js, and scalable microservices architecture. The AI layer, Text Intelligence™, leverages large language models (LLMs), natural language processing (NLP), and machine learning pipelines trained on customer support data. It integrates natively with ecommerce platforms like Shopify and messaging apps such as WhatsApp and Messenger.
Share your experience with using Envato and Text.com. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Envato Elements offers a wider array of media assets, including photos, vectors, videos, fonts, PSD, 3D, and icons. Envato Elements also offers assets that you cannot at Freepik, such as plugins, add-ons, templates,...
Envato Elements offers creators and designers access to thousands of fonts types for literally any project. In addition, it comes with an impressive library of digital assets that include WordPress plugins and themes,...
Envato is home to eight huge digital marketplaces that have sold hundreds of millions of dollars in total revenue. Marketplaces like ThemeForest and Codecanyon are household names for purchasing digital artwork and...
We have no reviews of Text.com yet. Be the first one to post
Recommendations tracked on public social media and blogs since March 2021.


If you're looking for free web fonts, you can find them on sites like Font Squirrel , which offers licensed fonts for commercial use. Additionally, Google Fonts provides over 900 font families, while Edge Web Fonts by Adobe offers a... - Source: dev.to / over 1 year ago
You can customize the design on Squarespace/Wix/WordPress using a Fiverr person for low costs if you want anything custom. If you want a template check out https://elements.envato.com as a low-cost option. Source: almost 3 years ago
I’ve been a long time subscriber to https://elements.envato.com. Recommended. Source: over 3 years ago
Tracking Text.com since Aug 2025.
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