Edgegap VS LiveChat

Compare Edgegap VS LiveChat and see what are their differences

Edgegap Edgegap - Game Server Hosting Orchestration

Rating: 0 reviews
Pricing: Freemium Free trial

Alternatives Is it good?

Rating: 0 reviews
Pricing: Paid Free trial $20 / Monthly (1 agent)

Alternatives Is it good?

VocaIQ

VocaIQ deploys AI voice agents that answer every call, book appointments, and qualify leads 24/7. From $297/month. Live demo at vocaiq.ai/demo. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, LiveChat seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions: 0 vs 2
Game Servers popularity: 100% vs 0%
alternatives listed: 10 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

	Edgegap	LiveChat
Website	edgegap.com	livechat.com
Pricing	Freemium Free trial Official pricing	Paid Free trial $20 / Monthly (1 agent) Official pricing
Platforms	—	Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android +8
Company	Startup from Canada · 10 - 19 employees · 2018	Startup from Poland · 2002
Listed in	Gaming Game Servers Multiplayer Games Game Hosting Backend-as-a-Service (BaaS) Cloud Infrastructure +3	Live Chat Customer Support Customer Service CRM +1

About Edgegap and LiveChat

In their own words, as submitted to SaaSHub.

Edgegap

LiveChat

Game server hosting, solved. Edgegap's game server orchestration & managed infrastructure helps all game developers deliver a flawless online multiplayer experience. Easy to integrate & compatible with major engines including Unreal and Unity and game servers such as Epic Online Services,...

Features and specs

What each product offers, as listed by its team.

Edgegap 6 features

LiveChat 5 features

Game Server Hosting & Orchestration
Get your game online in minutes & easily maintain it with optimal performance with game server hosting on the world's largest edge network.
Bare Metal Orchestration
For games with predictable player base, Edgegap’s hybrid game server orchestration leverages bare metal & cloud servers to optimize cost savings.
Relays
Overcome every shortcoming of peer-to-peer networking with Edgegap's network of relays on the world's largest distributed network.
Matchmaking
Edgegap's matchmaking system is fully-managed, infinitely customizable to optimally group players worldwide.
Fleet Manager
Edgegap’s Smart Fleets automatically optimize fleet locations to minimize infrastructure usage, while also reducing latency by an average of 58%, thanks to Edgegap's orchestration.
Session Manager
For games with persistent instances such as massively multiplayer open-worlds, social casuals & COOP, simplify your development process with our Sessions’ built-in ability to create matches/games within a single deployment instance.

Easy to Use
LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
Integration Options
The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
Real-time Monitoring
It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
Multichannel Support
LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
Data Analytics and Reporting
Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages

Price
LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
Limited Free Plan
The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
Customization Limitations
While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
Learning Curve for Advanced Features
Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
Overwhelming for Small Teams
The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

Analysis

An editorial look at what each product does well and who it suits.

Edgegap

LiveChat

Overall verdict

Edgegap is a solid choice for game developers and real-time application teams needing global, low-latency multiplayer infrastructure without managing their own server fleets. It offers a distributed edge computing network with dynamic scaling, making it particularly appealing for studios that want to reduce latency for players worldwide while avoiding the complexity of traditional cloud deployment.

Why this product is good

Provides a globally distributed edge network that reduces latency for multiplayer and real-time applications
Offers automatic and dynamic server scaling based on player demand, avoiding over- or under-provisioning
Simplifies deployment with containerized game server hosting, reducing DevOps overhead
Pay-as-you-go pricing model can be cost-effective compared to maintaining dedicated servers
Integrates with popular game engines and matchmaking systems, easing adoption for developers
Strong focus specifically on gaming and real-time use cases rather than generic cloud hosting

Recommended for

Indie and mid-sized game studios needing multiplayer infrastructure without dedicated DevOps teams
Game developers prioritizing low-latency global player experiences
Teams looking for scalable, on-demand server deployment rather than fixed capacity
Companies building real-time applications beyond gaming, such as simulations or interactive experiences
Developers who want container-based deployment flexibility across multiple cloud providers and regions

Overall verdict

LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

Videos

Walkthroughs and reviews on video.

Edgegap 4 videos + Add

LiveChat 3 videos + Add

How to add Matchmaking to Unity/Unreal Multiplayer Game with Automated, No-Code Matchmaker

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Edgegap

LiveChat

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

Questions & Answers

As answered by people managing Edgegap and LiveChat.

What makes your product unique?

Edgegap's answer

Edgegap orchestrates the world's largest edge network to deploy, on demand, your game server to 615+ locations worldwide. Which directly reduces latency of your multiplayer by 58% on average. It scales with your game's success, up to 14M CCU in 60 minutes. Best of all, it innovative "pay-per-use" means you only pay when players play your game - ensuring you never pay for wasted capacity during development or as your playerbase fluctuates.

How would you describe the primary audience of your product?

Edgegap's answer

Multiplayer game developers seeking a convenient, powerful and cost-effective solution for authoritative servers ("dedicated servers") hosting & orchestration, relays, or the world's first matchmaking system with latency-based rules.

What's the story behind your product?

Edgegap's answer

As someone with 20 years of telecom experience, Mathieu Duperré had seen countless industry trends come and go – but edge computing felt different. He saw its bold approach to latency reduction as the next frontier in gaming tech, so he pitched his employer to explore it further.

They humored him initially, but within a few months, the initiative was canned. The company didn’t feel that the gaming market was large or promising enough. Fortunately, their skepticism didn’t deter Mathieu. He knew he had lightning in a bottle, so there was only one thing left to do: quit his long-standing corporate gig to follow his passion.

The first order of business was to research industry conferences. One event in Berlin looked promising, but he was going completely out-of-pocket with zero funding and no product. It was both pricey and risky, with a ton of downside and a shred of potential upside. To earn a free pass, Mathieu jumped on the opportunity to join the event’s hackathon.

Within two weeks, he was onstage in front of the biggest names in the game, presenting the prototype he had pulled out of thin air.

The result? First prize.

Mathieu was immediately swarmed by execs asking to test his product, which didn’t exist yet. Upon touching down in Montreal, he got straight to work renting a small office, hiring 2 engineers for a prototype and started plugging away.

One year later, they had landed a seed round.

Now, more than 5 years later, the team is composed of various departments and colleagues, building the future of edge computing infrastructure!

Which are the primary technologies used for building your product?

Edgegap's answer

Kubernetes, K8, containers, Docker, container d, container-d, and much more

Who are some of the biggest customers of your product?

Edgegap's answer

Starbreeze AB (PAYDAY 3), Halfbrick Studios (Thrill of the Fight 2), The Fun Pimps (7 Days to Die: Blood Moon), Mirai Labs (Pegaxy: Blaze), Aether Studios (Rivals of Aether 2), Highwire Games (Six Days in Fallujah), Squido Studios (DigiGods), Blue Duck Studios (Gravity League), HIBER (Hiberworld, Hiber3D) & many more unnanounced studios & games.

User comments

Share your experience with using Edgegap and LiveChat. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Edgegap no reviews yet

LiveChat no reviews yet

We have no reviews of Edgegap yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Edgegap 0 mentions

LiveChat 2 mentions

Tracking Edgegap since Jan 2025.

Suggestion for a live chat on WordPress website
Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: over 4 years ago
Concerns regarding my first professional project
I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly... Source: over 5 years ago

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