Desk360
Intercom
Zendesk
Drift
Freshdesk
Front
HelpScout
Labidesk
React Engine
Desk360 solutions let you create an inbox for your mobile apps or websites, integrate into several channels such as social media sites, WhatsApp etc. with no need for any other software and manage customer communications on a single platform. Way more affordable and user-friendly compared to its alternatives, Desk360 has been built in such a way that it can always be improved according to your feedback.
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I can manage all my customer feedback and reviews in one platform thanks to Desk360! I donโt need to check my support mail, App Store or any other feedback channels. The dashboard is very easy to use. I donโt get lost between complicated pages. I strongly recommend Desk360 to all mobile app developers.
Desk360 is a great solution to manage all your customer feedbacks/reviews in one place. Easy to use and price is quite reasonable (at least for now). I had a trial for 1 month and can recommend to everyone especially mobile app developers.
I'm a utility app owner, and there are 25K MAU's itself. We've been struggling to get over with the issues from our users that they reach us from many channels such as; Facebook, Twitter, e-mail, the app's contact us section, etc. Hence we have been spending too much time on related channels and this caused us got late to reply to the requests. Desk 360 has let us overwhelm all of the issues by providing an ability to manage those channels from a single platform. Also, the team helped us so much with upgrades which are tailored only for our needs. Long sentence short, if you're managing your brand, app. etc. by many channels, you gonna need to have Desk 360.
Based on our record, React Engine seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I was wondering to use paypal's React Engine (https://github.com/paypal/react-engine), but I have some doubts:. Source: over 4 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Drift - A messaging app that helps you grow your business.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Front - The platform for exceptional customer service at scale.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support