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Desk.com VS Intercom

Compare Desk.com VS Intercom and see what are their differences


Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Desk.com Landing Page
Intercom Landing Page
Desk.com base details
Categories
Help Desk Customer Support Customer Service
Website desk.com  
Pricing URL Official Desk.com Pricing  
Details $-
Platforms
-
Release Date-
Intercom base details
Categories
CRM Customer Iteraction Customer Messaging Customer Support
Website intercom.io  
Pricing URL Official Intercom Pricing  
Details $-
Platforms
-
Release Date-

Desk.com Pricing Desk.com Pricing screenshot

Intercom Pricing Intercom Pricing screenshot
Category Popularity beta
0-100% (relative to Desk.com and Intercom)
33
33%
67%
67
27
27%
73%
73
43
43%
57%
57
0
0%
100%
100

External Review References
These are some of the sources we've used to compare Desk.com and Intercom
Desk.com Reviews
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Intercom Reviews
Looking for a better alternative to LiveChat?
Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
Source: helpcrunch.com
What are some alternatives?
When comparing Desk.com and Intercom, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveChat - LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zendesk Chat - Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.

Kayako - Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.