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Deputy VS ConnectWise Automate

Compare Deputy VS ConnectWise Automate and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
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Deputy logo Deputy

Deputy is a software for employee scheduling, time and attendance and communication management.

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .
  • Deputy Landing page
    Landing page //
    2023-05-09
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12

Deputy

Website
deputy.com
Pricing URL
Official Deputy Pricing
Release Date
2008 January
Startup details
Country
Australia
State
New South Wales
City
Surry Hills
Founder(s)
Ashik Ahmed
Employees
250 - 499
Edit details

ConnectWise Automate

Website
connectwise.com
Pricing URL
-
Release Date
-
Edit details

Deputy features and specs

  • User-Friendly Interface
    Deputy's interface is designed to be intuitive, making it easy for managers and employees to use without extensive training.
  • Comprehensive Scheduling
    It offers robust scheduling features that allow managers to create, update, and share employee schedules effortlessly.
  • Time and Attendance Tracking
    The platform effectively tracks employee hours, reducing errors and ensuring accurate payroll processing.
  • Mobile Accessibility
    With a fully functional mobile app, employees and managers can access schedules, clock in/out, and communicate on the go.
  • Integration Capabilities
    Deputy integrates with a variety of payroll, point-of-sale (POS), and HR systems, streamlining administrative tasks.
  • Compliance Management
    The system helps ensure labor law compliance by monitoring work hours, breaks, and overtime.
  • Task Management
    Deputy provides task assignment and tracking features, enhancing organizational efficiency and accountability.

Possible disadvantages of Deputy

  • Cost
    For small businesses, the subscription costs may be a bit high, particularly for advanced features and large teams.
  • Learning Curve
    Although it is user friendly, some users may still face a learning curve, particularly when navigating more sophisticated features.
  • Limited Customization
    Some users may find the customization options restricted compared to other solutions with more flexible configuration settings.
  • Customer Support
    There have been reports of slow response times from customer support, which can be a hindrance during critical times.
  • Mobile App Reliability
    Some users have experienced occasional bugs and crashes with the mobile app, affecting its dependability.
  • Internet Dependence
    Since Deputy is a cloud-based solution, a stable internet connection is required for seamless operation, which can be problematic in areas with poor connectivity.

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

Analysis of Deputy

Overall verdict

  • Yes, Deputy is generally considered a good tool for businesses seeking efficient workforce management solutions. It has received positive reviews for its ease of use, comprehensive features, and excellent customer support.

Why this product is good

  • Deputy is a widely used workforce management software that helps businesses streamline their scheduling, time tracking, and communication processes. It is praised for its user-friendly interface, robust feature set, and flexibility across various industries. The platform integrates with numerous payroll and accounting systems, enhancing its utility in business operations.

Recommended for

  • Small to medium-sized businesses that need robust scheduling solutions
  • Managers looking to optimize time tracking and shift management
  • Companies that require seamless integration with existing payroll and HR systems
  • Businesses aiming to improve communication and coordination among employees

Deputy videos

+ Add

Deputy Season 1 Episode 1 Review (Not good)

More videos:

  • Review - Dynamic Discs Deputy Review
  • Review - Crime Centric: Deputy Series Premiere Review

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

Category Popularity

0-100% (relative to Deputy and ConnectWise Automate)

Deputy

ConnectWise Automate

Time Tracking
100 100%
Time Tracking
0% 0
IT Management
0 0%
IT Management
100% 100
Employee Scheduling
100 100%
Employee Scheduling
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Deputy and ConnectWise Automate

Deputy Reviews

7 Top Security Guard Scheduling Software Solutions for 2025
Deputy is a popular choice in general workforce management, spanning retail, hospitality, healthcare, and beyond. Security businesses also turn to Deputy for standard scheduling, time/attendance, and compliance. However, it’s not specifically tailored for guard-based activities like patrol logs or licence checks.
Source: www.skeddule.com
The 9 Best Paid and Free WhenIWork Alternatives
Using Deputy, you can take advantage of their AI-driven scheduling tool that allows you to craft the perfect set of schedules within your business. Using Deputy’s scheduling AI functionality, you can reduce unnecessary wage costs by creating accurate labor demand forecasts for the future.
Source: everhour.com
21 Time Tracking Tools To Manage Your Workday
Deputy allows you to handle schedules, timesheets and communication all in one platform. It helps you and your team to stay organized and more engaged. You can post important documents, company policies, training videos or whatever you want on the news feed, and share that with the rest of your team. You can even introduce and onboard new team members – very helpful during...
Source: hive.com
20 Employee Monitoring Software [2022 Updated List]
Deputy – This tool is an integrated task, time, and schedule management app that helps managers streamline workflows.
Source: traqq.com
These Employee Management Software Are Foremost Choice For Work-Supervision
Very much simple to use and throws away the system of regular paperwork, Deputy can schedule the whole staff in a matter of a few minutes, helps in simplifying the timesheets and ultimately connects with the whole team. Any kind of business, be it hospitality, retail, healthcare or customer services, this is the best employee monitoring software for businesses. How?
Source: blogs.systweak.com

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

Social recommendations and mentions

Based on our record, Deputy seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Deputy mentions (2)

  • Non profit Healthcare clinic looking for self hosted or cheap cloud alternative employee shift scheduling app?
    A quick search yielded https://wheniwork.com/l/employee-scheduling and https://deputy.com. Not self hosted but seem like they would fit your needs. The latter might cost but I guess you can reach out to them for non-profit discounts perhaps. Source: over 2 years ago
  • How to speak to employee who always leaves work for almost 2 hours at a time?
    Use deputy.com and switch to all breaks are unpaid. Clock off for any break longer than short toilet break. Source: over 3 years ago

ConnectWise Automate mentions (0)

We have not tracked any mentions of ConnectWise Automate yet. Tracking of ConnectWise Automate recommendations started around Mar 2021.

What are some alternatives?

When comparing Deputy and ConnectWise Automate, you can also consider the following products

When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

ResourceGuru - The fast, simple way to schedule people, equipment, and other resources online.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Float - The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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