Software Alternatives & Reviews

Intercom VS Deputy

Compare Intercom VS Deputy and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Deputy logo Deputy

Deputy is a software for employee scheduling, time and attendance and communication management.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Deputy Landing page
    Landing page //
    2023-05-09

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Deputy videos

Deputy Season 1 Episode 1 Review (Not good)

More videos:

  • Review - Dynamic Discs Deputy Review
  • Review - Crime Centric: Deputy Series Premiere Review

Category Popularity

0-100% (relative to Intercom and Deputy)
Customer Support
100 100%
0% 0
Employee Scheduling
0 0%
100% 100
CRM
100 100%
0% 0
Time Tracking
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Deputy

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Deputy Reviews

The 9 Best Paid and Free WhenIWork Alternatives
Using Deputy, you can take advantage of their AI-driven scheduling tool that allows you to craft the perfect set of schedules within your business. Using Deputy’s scheduling AI functionality, you can reduce unnecessary wage costs by creating accurate labor demand forecasts for the future.
Source: everhour.com
21 Time Tracking Tools To Manage Your Workday
Deputy allows you to handle schedules, timesheets and communication all in one platform. It helps you and your team to stay organized and more engaged. You can post important documents, company policies, training videos or whatever you want on the news feed, and share that with the rest of your team. You can even introduce and onboard new team members – very helpful during...
Source: hive.com
20 Employee Monitoring Software [2022 Updated List]
Deputy – This tool is an integrated task, time, and schedule management app that helps managers streamline workflows.
Source: traqq.com
These Employee Management Software Are Foremost Choice For Work-Supervision
Very much simple to use and throws away the system of regular paperwork, Deputy can schedule the whole staff in a matter of a few minutes, helps in simplifying the timesheets and ultimately connects with the whole team. Any kind of business, be it hospitality, retail, healthcare or customer services, this is the best employee monitoring software for businesses. How?

Social recommendations and mentions

Based on our record, Intercom should be more popular than Deputy. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Deputy mentions (2)

  • Non profit Healthcare clinic looking for self hosted or cheap cloud alternative employee shift scheduling app?
    A quick search yielded https://wheniwork.com/l/employee-scheduling and https://deputy.com. Not self hosted but seem like they would fit your needs. The latter might cost but I guess you can reach out to them for non-profit discounts perhaps. Source: over 1 year ago
  • How to speak to employee who always leaves work for almost 2 hours at a time?
    Use deputy.com and switch to all breaks are unpaid. Clock off for any break longer than short toilet break. Source: over 2 years ago

What are some alternatives?

When comparing Intercom and Deputy, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ResourceGuru - The fast, simple way to schedule people, equipment, and other resources online.

Drift - A messaging app that helps you grow your business.

Float - The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.