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When I Work VS ConnectWise Automate

Compare When I Work VS ConnectWise Automate and see what are their differences

Insightful.io
The #1 monitoring employee software for clear insights into how your team works. Get real-time and historical data. Understand productivity at every level. featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

When I Work logo When I Work

When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .
  • When I Work Landing page
    Landing page //
    2021-07-30
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12

When I Work features and specs

  • User-Friendly Interface
    When I Work offers a clean, intuitive interface that both employers and employees find easy to navigate, making scheduling and communication straightforward.
  • Mobile Accessibility
    The mobile app allows employees to check schedules, request time off, and communicate from anywhere, enhancing flexibility and accessibility.
  • Efficient Scheduling
    Automated scheduling features help managers save time by quickly creating and adjusting schedules based on employee availability and business needs.
  • Time Tracking Integration
    When I Work integrates time tracking and attendance, simplifying payroll processes and ensuring accurate timekeeping.
  • Employee Management
    The platform supports streamlined employee management with tools for communication, task assignment, and shift reminders.

Possible disadvantages of When I Work

  • Cost
    While powerful, When I Work can be relatively expensive, especially for smaller businesses with tight budgets.
  • Limited Customization
    Some users have reported that the software offers limited customization options for specific business needs and scheduling intricacies.
  • Learning Curve
    Although generally user-friendly, some features may have a learning curve for new users, particularly those who are not tech-savvy.
  • Customer Support
    While adequate, some users have experienced delays or difficulties in getting timely support from the customer service team.
  • Feature Limitations in Basic Plan
    The basic plan may not include all the advanced features, requiring an upgrade to access the full range of functionalities.

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

Analysis of When I Work

Overall verdict

  • When I Work (wheniwork.com) is generally considered a good scheduling and workforce management tool.

Why this product is good

  • When I Work is praised for its user-friendly interface, ease of scheduling, and communication features that streamline shift management. It offers time tracking, team messaging, and integration capabilities to assist in simplifying workforce operations.

Recommended for

    When I Work is recommended for small to medium-sized businesses looking for an efficient and intuitive platform to manage employee schedules, track time, and facilitate communication between team members. It is particularly useful for industries such as retail, healthcare, hospitality, and restaurant services where shift work is common.

When I Work videos

+ Add

Digital Unboxing: When I Work

More videos:

  • Review - When I Work - Review and Edit Timesheets

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

Category Popularity

0-100% (relative to When I Work and ConnectWise Automate)

When I Work

ConnectWise Automate

Employee Scheduling
100 100%
Employee Scheduling
0% 0
IT Management
0 0%
IT Management
100% 100
Time Tracking
100 100%
Time Tracking
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using When I Work and ConnectWise Automate. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare When I Work and ConnectWise Automate

When I Work Reviews

The 9 Best Paid and Free WhenIWork Alternatives
Whether you’ve grown tired of When I Work or are looking to change things up and see if there’s an app that’s better out there – then this article is for you. In just a moment, we will walk you through nine different software that we believe are fantastic alternatives to When I Work.
Source: everhour.com

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

Social recommendations and mentions

Based on our record, When I Work seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

When I Work mentions (6)

  • Employee calendars that all super admins have access to
    How are the users accessing these calendars if you don't create accounts for them? What you probably want is a work scheduling service like when I work: https://wheniwork.com. Source: over 2 years ago
  • Volunteer schedule with varying hours
    You could try something like this: https://wheniwork.com. Source: about 3 years ago
  • Labour as a percentage of sales.
    I record all of our takings through a spreadsheet and from this I add our takings into wheniwork.com and get my labour as a percentage of sales. Source: about 4 years ago
  • Web-Based Time Keeping System Suggestions
    Look at wheniwork.com. We used them a few years ago and they had lots of features. Source: about 4 years ago
  • Web/App-based Time Tracking Application for Lab use
    We are going to resume our work in few weeks and looking for efficient time tracking applications to keep track of the people working in the lab at any given time. In one lab I am using WhenIWork app and planning to us clockify in the second lab. Both of them are free and have some pros and cons. I was wondering if anybody has experience using any other software (free) in your lab. We are a team of 5-6 people and... Source: over 4 years ago
View more

ConnectWise Automate mentions (0)

We have not tracked any mentions of ConnectWise Automate yet. Tracking of ConnectWise Automate recommendations started around Mar 2021.

What are some alternatives?

When comparing When I Work and ConnectWise Automate, you can also consider the following products

Deputy - Deputy is a software for employee scheduling, time and attendance and communication management.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

ResourceGuru - The fast, simple way to schedule people, equipment, and other resources online.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Sling - Sling is a free shift scheduling and communication software. It is built around four main features - shifts, messages, newsfeed and tasks, making it possible for managers to organize all aspects of their work on a single platform.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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