Crisp Chat
Intercom
Tidio
tawk.to
Zendesk
LiveChat
Freshdesk
Drift
Dewstack
Document360
GitBook
SiteGPT
ReadMe
Archbee.io
Algolia
HelpJuice
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Dewstack is your ultimate platform for crafting, managing, and hosting intelligent documents. Our AI-Powered Documentation Assistance, SmartDocs, delivers real-time, accurate, and relevant answers to user queries, thus enhancing user engagement and promoting self-service.
Key Features:
SmartDocs: Experience AI-powered documentation. "Ask a Question" feature allows users to quickly find needed information. Also, our seamless AI-driven Q&A chatbot provides instant support, reducing team workload.
Powerful Editor: Import content from various formats, use rich embeds from 30+ third-party platforms, add beautiful code and iframe embeds, and paste directly from Word, Excel, and HTML.
Ease of Use: Enjoy a user-friendly interface with drag-drop ordering, quick start templates, team support with roles & permissions, and nested page support for a well-structured documentation system.
Simple Hosting: Choose to use a free Dewstack domain or a custom domain. Benefit from a free SSL certificate and have the option to keep your content private.
Customizability: Tailor Dewstack to your needs with DIY with preview, custom branding, multiple themes, landing page, space SEO, multi-language support, and sections enable/disable feature.
Experience the power of intelligent documentation. Transform your documentation process with Dewstack today!
Crisp Chat DewstackBased on our record, Crisp Chat should be more popular than Dewstack. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 8 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 year ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if there’s any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Effortlessly craft, manage, and host intelligent docs. Create or bring in your external content, Train your docs and let it respond to user queries in real-time. It can be an FAQ, Product docs, User manual, Knowledge base, Release notes or anything. Source: over 3 years ago
You can try Dewstack(https://dewstack.com). It allows for embedding content from 3rd party platforms and you can embed iframes as well within your hosted docs as interactive content. See if this can help. Source: over 3 years ago
I am running a 40% off forever deal for my app: https://dewstack.com A no code documentation tool for building & hosting Knowledge bases, User guides, Product docs or any self-serve guide for your end user. Supports custom domain, private documentation, Team( so you can bring in your agency or anyone to work on them), multi-language and lots more. - Source: Hacker News / almost 4 years ago
You can checkout: https://dewstack.com. Not as expensive as gitbook and have a generous free plan if you just want to try it out. Source: over 4 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
GitBook - Modern Publishing, Simply taking your books from ideas to finished, polished books.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
SiteGPT - ChatGPT for every website.