GitBook
Docusaurus
Mintlify Writer
ReadMe
Git
Atlassian Bitbucket Server
Confluence
GitKraken
Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
LiveAgent
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
GitBook Crisp ChatNo Crisp Chat videos yet. You could help us improve this page by suggesting one.
Based on our record, Crisp Chat should be more popular than GitBook. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
GitBook is simple and clean, and sometimes thatโs exactly what you need. I like it for early-stage products or teams with lighter documentation. Youโll eventually hit limits if your structure gets more complex, but if simplicity is your priority, itโs a solid choice. - Source: dev.to / 8 months ago
TL,DR: LaunchDarkly is great for B2C companies. Bucket is for B2B SaaS products, like GitBook โ a modern, AI-integrated documentation platform. - Source: dev.to / over 1 year ago
Addison Schultz, Developer Relations Lead at GitBook, puts it simply:. - Source: dev.to / over 1 year ago
Good question that led to insightful responses. I would like to bring GitBook (https://gitbook.com) too to the comparison notes (no affiliation). They, too, focus on the collaborative, 'similar-to-git-workflow', and versioned approach towards documentation. Happy to see variety in the 'docs' tools area, and really appreciate it being FOSS. Looking forward to trying out Kalmia on some project soon. - Source: Hacker News / almost 2 years ago
You can have both a landing page (e.g.: www.your-project.dev) and a documentation website (e.g.: docs.your-project.dev). For creating documentation website GitBook is better fit than Gitlanding. GitBook is free for open source Projects (you just need to issue a request). - Source: dev.to / over 4 years ago
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Docusaurus - Easy to maintain open source documentation websites
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Mintlify Writer - The AI-powered documentation writer. It's documentation that just appears as you build
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
ReadMe - A collaborative developer hub for your API or code.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
