Software Alternatives, Accelerators & Startups

Cradlepoint VS Zendesk

Compare Cradlepoint VS Zendesk and see what are their differences

Cradlepoint logo Cradlepoint

Cradlepoint is the industry leader in cloud-delivered 4G LTE network solutions for business, service provider, and government organizations.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Cradlepoint Landing page
    Landing page //
    2023-05-12
  • Zendesk Landing page
    Landing page //
    2024-05-06

Cradlepoint videos

Box Cradlepoint IBR600C Router Modem Review

More videos:

  • Review - Cradlepoint 4G Routers
  • Review - Box Cradlepoint Router Review

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Cradlepoint and Zendesk)
Business & Commerce
100 100%
0% 0
Customer Support
0 0%
100% 100
CRM
2 2%
98% 98
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cradlepoint and Zendesk

Cradlepoint Reviews

We have no reviews of Cradlepoint yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Zendesk might be a bit more popular than Cradlepoint. We know about 7 links to it since March 2021 and only 5 links to Cradlepoint. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cradlepoint mentions (5)

  • Temporary Office Internet Suggestion
    I have had clients use Cradlepoint with success, https://cradlepoint.com/, many firewalls will accept cellular connections natively or you can get their own access point and route to your firewall. Source: about 2 years ago
  • 4G modem with external antenna for holiday home with thick walls
    Https://cradlepoint.com/ - if you are looking for something rather reliable. Not cheap. Source: over 2 years ago
  • What's your preferred ISP type for failover? And how do you typically find all available ISP's for your remote locations?
    Not that I really recommend them, but Cradlepoint exists: https://cradlepoint.com/. Source: about 3 years ago
  • Trying to find the best way to extend the signal of one of these Sim card routers. Because if where we are, we can't get home networking and have to use one of these. Rest of the details are in the comments as title blank isn't large enough!
    First option is to get a better 4G LTE router. There are many. You should be able to find one with an Ethernet port, or even multiple Ethernet ports. There are consumer devices, "industrial" devices such as these https://www.amazon.com/Industrial-WiFi-Wireless-LTE-Router/dp/B07VY2YZRM and business class devices such as those from https://cradlepoint.com/ or even Cisco's ISR 1100 series of routers. The Cradelpoint... Source: about 3 years ago
  • Hotspot with Ethernet port?
    Great ideas in this thread, so I do not know that much about 4G vs 5G, but I do know from the coverage maps that the area is 4G only and unlikely to get 5G anytime soon, too rural. Does that change the type of router? The suggested Linksys WGA600N Dual-Band Wireless-N Gaming Adapter says "Dynamically changes channels and radio bands (2.4 or 5GHz) to find the fastest connection available" does that have... Source: about 3 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Cradlepoint and Zendesk, you can also consider the following products

OneNeck IT Solutions - OneNeck provides a comprehensive suite of enterprise-class IT solutions that are customized to fit your specific needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tkxel - Tkxel is a Custom Software Development company in USA. Services include: SalesForce , UI/UX design, Mobile & Web Applications, Staff Augmentation

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Code Zero - Code Zero is a rich-featured Kubernetes platform for quickly and easily delivering cloud-native software solutions to perform various operations like integrating Debugging, testing, building, containerizing, and others.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!