Software Alternatives, Accelerators & Startups

ConfigCat VS Intercom

Compare ConfigCat VS Intercom and see what are their differences

ConfigCat logo ConfigCat

ConfigCat is a developer-centric feature flag service with unlimited team size, awesome support, and a reasonable price tag.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • ConfigCat Landing page
    Landing page //
    2019-11-22

ConfigCat is a developer-centric feature flag service that helps you turn features on and off, change their configuration, and roll them out gradually to your users. It supports targeting users by attributes, percentage-based rollouts, and segmentation. Available for all major programming languages and frameworks. Can be licensed as a SaaS or self-hosted. GDPR and ISO 27001 compliant.

  • Intercom Landing page
    Landing page //
    2023-07-05

ConfigCat

$ Details
freemium
Platforms
iOS Android Swift Objective-C Java JavaScript .Net Python Go PHP Cross Platform Browser Ruby React Native ReactJS Node JS Laravel Elixir ASP.NET API Web REST API Linux Windows Kotlin
Release Date
-

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

ConfigCat features and specs

  • Integrations: Slack, CircleCI, GitHub, DataDog, Trello, Jira Cloud, Zapier

Intercom features and specs

No features have been listed yet.

ConfigCat videos

No ConfigCat videos yet. You could help us improve this page by suggesting one.

+ Add video

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to ConfigCat and Intercom)
Feature Flags
100 100%
0% 0
Customer Support
0 0%
100% 100
Developer Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ConfigCat and Intercom

ConfigCat Reviews

Top Mobile Feature Flag Tools
ConfigCat is a managed feature flag and remote configuration tool that allows an unlimited number of team members on all their plans. They claim to be functional and friendly with clear public documentation, a slack support channel, and a simple pricing model. ConfigCat is a cross-platform solution, with open source SDKs. They offer feature flags and remote configuration...
Source: instabug.com
Feature Toggling Tools for $100 or less
In summary, LaunchDarkly’s ‘Starter Package’ supports the most SDK’s and their web interface is slightly more functional. ConfigCat’s “Pro” package allows large teams to work together. Rollout’s Solo package is the most convenient for A/B testing. Bullet Train’s “Scale-Up” package is suitable for low traffic applications. FeatureFlow’s ‘Medium’ package is ideal if you don’t...
Source: medium.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, ConfigCat should be more popular than Intercom. It has been mentiond 54 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ConfigCat mentions (54)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    ConfigCat - ConfigCat is a developer-centric feature flag service with unlimited team size, excellent support, and a reasonable price tag. Free plan up to 10 flags, two environments, 1 product, and 5 Million requests per month. - Source: dev.to / 4 months ago
  • How to Use ConfigCat Feature Flags with Docker
    ConfigCat allows you to manage your feature flags from an easy-to-use dashboard, including the ability to set targeting rules for releasing features to a specific segment of users. These rules can be based on country, email, and custom identifiers such as age, eye color, etc. - Source: dev.to / 7 months ago
  • Add ConfigCat to Next.js App
    I recently started helping my friend @jordan-t-romero with a NextJS and NodeJS project she is working on. This weekend we incorporated ConfigCat so that we can add feature flags to control what content is displayed in the different environments (local, staging, production, etc.). - Source: dev.to / 12 months ago
  • Running an A/B Test in Android Kotlin Using ConfigCat and Amplitude
    But how can you be sure you’re making the right changes? It’s impossible to read your clients’ minds, but A/B testing might just be the next best thing. In this article, I’ll guide you through conducting an A/B test on an Android (Kotlin) application using ConfigCat’s feature flag management system and Amplitude. - Source: dev.to / about 1 year ago
  • How to use ConfigCat with Redis
    If you're planning on cutting back or saving bandwidth utilization and optimizing for better performance on the client side then a caching solution like Redis can help. And, as we've seen from the code examples, Redis integrates quite easily with ConfigCat. With a caching solution in place, you can supercharge the way you do standard feature releases, canary deployments, and A/B testing. Besides Node.js, ConfigCat... - Source: dev.to / about 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing ConfigCat and Intercom, you can also consider the following products

LaunchDarkly - LaunchDarkly is a powerful development tool which allows software developers to roll out updates and new features.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Flagsmith - Flagsmith lets you manage feature flags and remote config across web, mobile and server side applications. Deliver true Continuous Integration. Get builds out faster. Control who has access to new features. We're Open Source.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Unleash - Open source Feature toggle/flag service. Helps developers decrease their time-to-market and to increase learning through experimentation.

Drift - A messaging app that helps you grow your business.