Software Alternatives, Accelerators & Startups

c12n.cloud VS Zendesk

Compare c12n.cloud VS Zendesk and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

c12n.cloud logo c12n.cloud

100% Open Source based cloud solution for your own private IaaS based on OpenStack, Kubernetes and Ceph

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • c12n.cloud OpenStack Dashboard for Users and Admins
    OpenStack Dashboard for Users and Admins //
    2024-08-26
  • c12n.cloud OpenStack Dashboard for Users and Admins
    OpenStack Dashboard for Users and Admins //
    2024-08-26
  • c12n.cloud GitOps with ArgoCD
    GitOps with ArgoCD //
    2024-08-26
  • c12n.cloud Network observability with Hubble
    Network observability with Hubble //
    2024-08-26
  • c12n.cloud Monitoring and Alerting with Prometheus
    Monitoring and Alerting with Prometheus //
    2024-08-26
  • c12n.cloud Network observability with Grafana
    Network observability with Grafana //
    2024-08-26
  • c12n.cloud c12n.cloud
    c12n.cloud //
    2024-08-26

c12n is a 100% open-source, fully automated cloud platform that puts you back in control of your own sovereign Infrastructure as a Service (IaaS).

c12n is more than just an alternative to VMware; it’s a reliable, secure, open-source cloud solution that caters to modern enterprise needs, a liberation from the overpriced commercial solutions. Whether you’re managing a highly secure air-gapped environment or scaling from 5 to 500 nodes in a converged or hyper-converged setup, c12n gives you the tools to do so with ease. Our platform is entirely open source, meaning there are no licensing fees and no hidden costs – just open industry standards and transparent project development.

The power behind c12n lies in its foundation of proven open-source technologies. At its core is OpenStack, a free, open standard cloud computing platform that provides all major IaaS features and has a global footprint of over 45 million compute cores.

This is complemented by Kubernetes, the leading container orchestration platform, and Ceph, a distributed software-defined storage platform capable of holding 50 PB+ of data. We also integrate Argo for Continuous Delivery, Prometheus for comprehensive monitoring, and MAAS for managing the lifecycle of bare-metal servers.

  • Zendesk Landing page
    Landing page //
    2024-05-06

c12n.cloud

Website
c12n.cloud
Pricing URL
-
$ Details
freemium
Platforms
Linux Self Hosted
Release Date
2024 July
Startup details
Country
Germany
State
Berlin
City
Berlin
Founder(s)
Dmitry Galkin
Employees
10 - 19

c12n.cloud features and specs

  • Fully Private
    Managed or fully Air-Gapped; Converged or Hyper-converged; From 5 to 500 nodes
  • Fully Open Source
    Free of licensing costs; Open industry standards; Transparent project development
  • Fully Automated
    GitOps & Continuous Deployment; Kubernetes & Cloud-Native; Proactively & in-depth Monitored
  • 0% License Fee Nonsense
    We truly believe in the power of Open Source and that many business should stay away from proprietary vendor software, locking them into unpredictable future license fees.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

c12n.cloud videos

No c12n.cloud videos yet. You could help us improve this page by suggesting one.

Add video

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to c12n.cloud and Zendesk)
Cloud Computing
100 100%
0% 0
Customer Support
0 0%
100% 100
Cloud Infrastructure
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing c12n.cloud and Zendesk.

What makes your product unique?

c12n.cloud's answer

c12n is the only open-source cloud solution integrating end-to-end GitOps automation with OpenStack, Kubernetes and Ceph. c12n is highly scalable, secure and requires minimum day-2 Ops.

Why should a person choose your product over its competitors?

c12n.cloud's answer

Why pay for VMware when you can have 80% of its functionality for free? c12n is 100% Open Source and 100% Automated with 0% License fees. c12n puts you back in control of your own sovereign Infrastructure as a Service (IaaS), it is designed to be vendor-lock free, giving you the freedom to choose your support providers or even operate the platform with your own in-house expertise like some customers do.

How would you describe your primary audience?

c12n.cloud's answer

Managed Service Providers (MSP), cloud providers and literally any organization that wants to run their own cloud either due to security & legal requirements or to reduce costs compared to public cloud or proprietary solutions such as VMware and Nutanix.

What's the story behind your product?

c12n.cloud's answer

The team behind c12n has been working with Openstack for more than 10 years. Tools such as Kubernetes and ArgoCD gave us a completely new set of possibilities to deploy, upgrade and operate OpenStack and Ceph in a highly efficient way. Since 2017 we’ve been running the first OpenStack installation on Kubernetes and quickly realized the power of such a combination.

Which are the primary technologies used for building your product?

c12n.cloud's answer

The power behind c12n lies in its foundation of proven open-source technologies. At its core is OpenStack, a free, open standard cloud computing platform that provides all major IaaS features and has a global footprint of over 45.000.000 compute cores.

This is complemented by Kubernetes, the leading container orchestration platform, and Ceph, a distributed software-defined storage platform capable of holding 50 PB+ of data. We also integrate ArgoCD for Continuous Delivery, Prometheus for comprehensive monitoring, and MAAS for managing the lifecycle of bare-metal.

Who are some of the biggest customers of your product?

c12n.cloud's answer

This information is confidential

User comments

Share your experience with using c12n.cloud and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare c12n.cloud and Zendesk

c12n.cloud Reviews

We have no reviews of c12n.cloud yet.
Be the first one to post

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

c12n.cloud mentions (0)

We have not tracked any mentions of c12n.cloud yet. Tracking of c12n.cloud recommendations started around Aug 2024.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing c12n.cloud and Zendesk, you can also consider the following products

Proxmox VE - Proxmox is an open-source server virtualization management solution that offers the ability to manage virtual server technology with the Linux OpenVZ and KVM technology.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenNebula - OpenNebula is an Open Source Cloud & Edge Computing Platform to build & manage Enterprise Clouds. OpenNebula provides unified management of IT infrastructure, avoiding vendor lock-in & reducing complexity, resource consumption, & operational costs 🚀

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

VMware ESXi - VMware ESXi is a bare metal hypervisor that installs easily on to your server and partitions it into multiple virtual machines. Discover what it can do for you today

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!