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Proxmox VE VS Zendesk

Compare Proxmox VE VS Zendesk and see what are their differences

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SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. featured
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Proxmox VE logo Proxmox VE

Proxmox is an open-source server virtualization management solution that offers the ability to manage virtual server technology with the Linux OpenVZ and KVM technology.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Proxmox VE Landing page
    Landing page //
    2023-09-16
  • Zendesk Landing page
    Landing page //
    2024-05-06

Proxmox VE features and specs

  • Open-Source
    Proxmox VE is completely open-source, allowing users to inspect, modify, and distribute the software as needed. This fosters a large community and encourages collaboration and transparency.
  • Cost-Effective
    There are no licensing fees for Proxmox VE, making it a cost-effective solution for enterprises, small businesses, and home labs.
  • Comprehensive Feature Set
    Proxmox VE offers a wide range of features, including clustering, KVM and LXC virtualization, high availability, backups, and integrated disaster recovery.
  • Integrated Web-Based GUI
    It provides a powerful and user-friendly web interface for managing VMs, containers, storage, and network configurations, which reduces administration complexity.
  • Enterprise Support Options
    While the software itself is free, Proxmox VE offers paid support plans that provide professional assistance, updates, and enhancements.
  • Scalability
    Proxmox VE supports clustering, allowing users to scale their virtualized environments across multiple physical servers with ease.

Possible disadvantages of Proxmox VE

  • Learning Curve
    For users new to virtualization or Linux-based systems, there may be a significant learning curve to fully utilize Proxmox VE’s features.
  • Hardware Compatibility
    Though generally broad, some specific hardware might not be fully supported, requiring additional configuration or workarounds.
  • Community-Based Support
    Free support is generally community-based, which can sometimes lead to less timely or reliable assistance compared to paid, vendor-provided support.
  • Updating and Upgrading
    While updates and upgrades are regular, they might occasionally introduce compatibility issues or require manual intervention.
  • Feature Gaps with Proprietary Solutions
    Even though Proxmox VE is feature-rich, there might be specific advanced features available in proprietary solutions (like VMware vSphere) that Proxmox VE lacks.
  • Integration with Third-Party Tools
    Integrating Proxmox VE with certain third-party tools and systems can sometimes be challenging, necessitating custom solutions or additional configurations.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Proxmox VE videos

+ Add

Proxmox Virtual Environment 5.2 - Review and Installation

More videos:

  • Review - Homelab / Office Lab Open Source Virtualization XCP-NG & Proxmox Compared
  • Tutorial - Virtualize Everything! - Proxmox Install Tutorial
  • Review - Proxmox VE Full Course: Class 1 - Getting Started

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Proxmox VE and Zendesk)

Proxmox VE

Zendesk

Cloud Computing
100 100%
Cloud Computing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Virtualization
100 100%
Virtualization
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Proxmox VE and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Proxmox VE and Zendesk

Proxmox VE Reviews

Explore Top VestaCP Alternative: Find the Perfect Control Panel for Your Hosting Needs
Proxmox Virtual Environment is an extensive and user-centric Open Source virtualization platform designed specifically for managing Virtual Appliances and Virtual Machines with ease. This formidable solution seamlessly integrates the KVM hypervisor and LXC containers, along with software-defined storage and networking functionalities, within a unified structure. Proxmox VE...
Source: cyberpanel.net
10 Best VMware Alternatives and Similar Software
Proxmox runs on a modified Linux Kernel that is based on Debian Linux/GNU. You can run Linux and Windows under VMs using Proxmox, with each VM having its own virtualized hardware and components. Proxmox is best for personal servers, whereas VMware is best for businesses.
Source: www.regendus.com
Best Server Virtualization Software for 2021
Proxmox is a lower-cost alternative to Red Hat in Linux-rich environments. It has carved out a niche in Germany and other parts of Europe, particularly among SMBs with IT staff experienced in open source software. Its combination of server virtualization, containers and software defined storage in one product makes it especially attractive to organizations wishing to...
Source: www.serverwatch.com
12 Best FREE Virtual Machine (VM) Software in 2020
Proxmox VE is another platform for virtualization. It helps you to integrates KVM hypervisor and LXC containers and networking functionality on a single platform.
Source: www.guru99.com
Best Server Virtualization Software
Like Red Hat, Proxmox VE has earned a reputation as a reliable and effective virtualization tool for Linux workloads and environments. Proxmox is known for bringing server virtualization, containerization, and software-defined storage capabilities to a single, open-source product, making it a direct competitor to Virtuozzo.
Source: www.dnsstuff.com

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Proxmox VE might be a bit more popular than Zendesk. We know about 9 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Proxmox VE mentions (9)

  • Adventures in Homelabbing: From Cloud Obsession to Self-Hosted Shenanigans
    Now that I know I do enjoy homelabbing, I have moved forward with purchasing the last computer parts I need for a basic home server before these tariffs skyrocket the prices even further. For that machine, I will most likely set up Proxmox, and either set up CasaOS on the mini PC or set it up as a node in a Proxmox cluster to serve as a sandbox environment. - Source: dev.to / about 1 month ago
  • Setting up the home lab: Terraform
    When I worked for CBS, I discovered Terraform, which is tool that allows you do define infrastructure as code ("IaC"). I just recently purchased a home lab server (the details of how I have that set up will be discussed in a future article) and installed Proxmox on it. I'd like to improve my DevOps skills, so I thought I'd play with Terraform for my home lab. Eventually I'd like to get my entire home... - Source: dev.to / 10 months ago
  • VMware Kills Off 56 Products
    Proxmox [1] will see a boost in popularity, good. I'm using the free version in combination with the backup server on both small (several RasPi 4's spread over several countres running the 'PiMox' [2] port) as well as medium (DL380) sized systems and find it to be a stable as well as practical platform. [1] https://proxmox.com/en/ [2] https://github.com/pimox/pimox7. - Source: Hacker News / over 1 year ago
  • Deadbolt & QVPN (OpenVPN)
    Have a look at Proxmox if you decide on running containers and have any old hardware laying around. Source: about 2 years ago
  • A little help with table structure?
    Hey everyone! I'm making a server management panel with Laravel using Proxmox (https://proxmox.com/en/) as the API for directly managing the virtual machines. Source: over 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing Proxmox VE and Zendesk, you can also consider the following products

vSphere - Get started with VMware vSphere editions, the world’s leading server virtualization platform and the best foundation for your apps, your cloud, and your business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VirtualBox - VirtualBox is a powerful x86 and AMD64/Intel64 virtualization product for enterprise as well as...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hyper-V - Install Hyper-V on Windows 10

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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