Software Alternatives, Accelerators & Startups

Intercom VS c12n.cloud

Compare Intercom VS c12n.cloud and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

c12n.cloud logo c12n.cloud

100% Open Source based cloud solution for your own private IaaS based on OpenStack, Kubernetes and Ceph
  • Intercom Landing page
    Landing page //
    2023-07-05
  • c12n.cloud OpenStack Dashboard for Users and Admins
    OpenStack Dashboard for Users and Admins //
    2024-08-26
  • c12n.cloud OpenStack Dashboard for Users and Admins
    OpenStack Dashboard for Users and Admins //
    2024-08-26
  • c12n.cloud GitOps with ArgoCD
    GitOps with ArgoCD //
    2024-08-26
  • c12n.cloud Network observability with Hubble
    Network observability with Hubble //
    2024-08-26
  • c12n.cloud Monitoring and Alerting with Prometheus
    Monitoring and Alerting with Prometheus //
    2024-08-26
  • c12n.cloud Network observability with Grafana
    Network observability with Grafana //
    2024-08-26
  • c12n.cloud c12n.cloud
    c12n.cloud //
    2024-08-26

c12n is a 100% open-source, fully automated cloud platform that puts you back in control of your own sovereign Infrastructure as a Service (IaaS).

c12n is more than just an alternative to VMware; it’s a reliable, secure, open-source cloud solution that caters to modern enterprise needs, a liberation from the overpriced commercial solutions. Whether you’re managing a highly secure air-gapped environment or scaling from 5 to 500 nodes in a converged or hyper-converged setup, c12n gives you the tools to do so with ease. Our platform is entirely open source, meaning there are no licensing fees and no hidden costs – just open industry standards and transparent project development.

The power behind c12n lies in its foundation of proven open-source technologies. At its core is OpenStack, a free, open standard cloud computing platform that provides all major IaaS features and has a global footprint of over 45 million compute cores.

This is complemented by Kubernetes, the leading container orchestration platform, and Ceph, a distributed software-defined storage platform capable of holding 50 PB+ of data. We also integrate Argo for Continuous Delivery, Prometheus for comprehensive monitoring, and MAAS for managing the lifecycle of bare-metal servers.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

c12n.cloud

Website
c12n.cloud
Pricing URL
-
$ Details
freemium
Platforms
Linux Self Hosted
Release Date
2024 July
Startup details
Country
Germany
State
Berlin
City
Berlin
Founder(s)
Dmitry Galkin
Employees
10 - 19

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

c12n.cloud features and specs

  • Fully Private
    Managed or fully Air-Gapped; Converged or Hyper-converged; From 5 to 500 nodes
  • Fully Open Source
    Free of licensing costs; Open industry standards; Transparent project development
  • Fully Automated
    GitOps & Continuous Deployment; Kubernetes & Cloud-Native; Proactively & in-depth Monitored
  • 0% License Fee Nonsense
    We truly believe in the power of Open Source and that many business should stay away from proprietary vendor software, locking them into unpredictable future license fees.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

c12n.cloud videos

No c12n.cloud videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Intercom and c12n.cloud)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
CRM
100 100%
0% 0
Cloud Infrastructure
0 0%
100% 100

Questions and Answers

As answered by people managing Intercom and c12n.cloud.

What makes your product unique?

c12n.cloud's answer:

c12n is the only open-source cloud solution integrating end-to-end GitOps automation with OpenStack, Kubernetes and Ceph. c12n is highly scalable, secure and requires minimum day-2 Ops.

Why should a person choose your product over its competitors?

c12n.cloud's answer:

Why pay for VMware when you can have 80% of its functionality for free? c12n is 100% Open Source and 100% Automated with 0% License fees. c12n puts you back in control of your own sovereign Infrastructure as a Service (IaaS), it is designed to be vendor-lock free, giving you the freedom to choose your support providers or even operate the platform with your own in-house expertise like some customers do.

How would you describe your primary audience?

c12n.cloud's answer:

Managed Service Providers (MSP), cloud providers and literally any organization that wants to run their own cloud either due to security & legal requirements or to reduce costs compared to public cloud or proprietary solutions such as VMware and Nutanix.

What's the story behind your product?

c12n.cloud's answer:

The team behind c12n has been working with Openstack for more than 10 years. Tools such as Kubernetes and ArgoCD gave us a completely new set of possibilities to deploy, upgrade and operate OpenStack and Ceph in a highly efficient way. Since 2017 we’ve been running the first OpenStack installation on Kubernetes and quickly realized the power of such a combination.

Which are the primary technologies used for building your product?

c12n.cloud's answer:

The power behind c12n lies in its foundation of proven open-source technologies. At its core is OpenStack, a free, open standard cloud computing platform that provides all major IaaS features and has a global footprint of over 45.000.000 compute cores.

This is complemented by Kubernetes, the leading container orchestration platform, and Ceph, a distributed software-defined storage platform capable of holding 50 PB+ of data. We also integrate ArgoCD for Continuous Delivery, Prometheus for comprehensive monitoring, and MAAS for managing the lifecycle of bare-metal.

Who are some of the biggest customers of your product?

c12n.cloud's answer:

This information is confidential

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and c12n.cloud

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

c12n.cloud Reviews

We have no reviews of c12n.cloud yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

c12n.cloud mentions (0)

We have not tracked any mentions of c12n.cloud yet. Tracking of c12n.cloud recommendations started around Aug 2024.

What are some alternatives?

When comparing Intercom and c12n.cloud, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Proxmox VE - Proxmox is an open-source server virtualization management solution that offers the ability to manage virtual server technology with the Linux OpenVZ and KVM technology.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenNebula - OpenNebula is an Open Source Cloud & Edge Computing Platform to build & manage Enterprise Clouds. OpenNebula provides unified management of IT infrastructure, avoiding vendor lock-in & reducing complexity, resource consumption, & operational costs 🚀

Drift - A messaging app that helps you grow your business.

VMware ESXi - VMware ESXi is a bare metal hypervisor that installs easily on to your server and partitions it into multiple virtual machines. Discover what it can do for you today