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CliPlace VS Hotline

Compare CliPlace VS Hotline and see what are their differences

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CliPlace logo CliPlace

Customer Self-Service Portal for HubSpot

Hotline logo Hotline

In-app chat,real-time engagement & self-service for your app
  • CliPlace Landing page
    Landing page //
    2022-09-13

The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.

  • Hotline Landing page
    Landing page //
    2019-01-12

CliPlace

Website
cliplace.com
Pricing URL
Official CliPlace Pricing
$ Details
freemium
Platforms
Web
Release Date
2020 July
Edit details

Hotline

Website
hotline.io
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

CliPlace features and specs

  • Notifications: Notification of ticket status changes or added comments from the support team
  • Customer portal: Personal account of the client with the maximum information on his tickets, contracts, knowledge base
  • Сreation and management of tickets: Ability for the client to manage his tickets and add notes
  • Knowledge Base in Context: Educate your customers with right content in right time
  • Access management: Grant access to all your contacts or select chosen
  • Communication history: Customer personal portal with communication history

Hotline features and specs

No features have been listed yet.

CliPlace videos

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Hotline videos

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Hotline Miami 2 Review

More videos:

  • Review - Hotline Miami 2: Wrong Number - Review
  • Review - Review: Hotline Miami 2: Wrong Number

Category Popularity

0-100% (relative to CliPlace and Hotline)

CliPlace

Hotline

Customer Service
100 100%
Customer Service
0% 0
CRM
0 0%
CRM
100% 100
Help Desk
29 29%
Help Desk
71% 71
Customer Support
14 14%
Customer Support
86% 86

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CliPlace and Hotline

CliPlace Reviews

  1. CliPlace helps me improve customer support

    We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.

    👍 Pros:    Сustomer ticket management|Access settings|Quick update|Ticket reply and commenting|Upload attachments|Branding portal
    👎 Cons:    Few access configurations|Without deals control|Slow support|Unfinished knowledge base

Hotline Reviews

We have no reviews of Hotline yet.
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What are some alternatives?

When comparing CliPlace and Hotline, you can also consider the following products

App Samurai - App Samurai is a mobile marketing technology company providing pinpoint solutions with in-house technologies.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Clickky's Self-Serve Platform - A self-serve platform to make mobile app promotion easy

Outbound Apps by Intercom - Embed apps right inside your messages

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Intercom App Store - Integrate with Intercom and grow your business

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